Test Engineer Team Member
Resume:
THANH-TRIEU T. LE
Tel: 832-***-****
Email: ****************@*****.***
•OBJECTIVE: To pursue a Computer System Analyst or Software Test Engineer position with emphasis on PC software/hardware system integration, analysis, debugging and verification of new software on multiple web browser platforms with different operating systems such as Microsoft Windows 7, 8.1 and 10.
SUMMARY OF QUALIFICATIONS:
Excellent worker, function effectively as a team member but work well independently as required.
Computer proficiency in MS Office (MS Word, Excel…), Database, SQL, LAN, PCI, SCSI components.
Superior ability to achieve immediate and long-term goals.
Ability to execute a number of projects simultaneously with rapid problem solving.
Strong in analysis, planning, and management of projects. Self-motivated. Comprehensive analytical skills. Innovative thinker
WORK EXPERIENCES:
Quality Assurance, Thin Client at HP Inc., (Via Insight Global), Houston, TX
June 7, 2021 – October 31, 2024
Perform integration & regression QA testing run as needed per software changes and for major software releases as well that based on assignments
HP Softpaqs test.
Microsoft QFE test
AWS (Amazon Workspaces) Test
Perform configuration of hardware including drives, network interfaces, memory, processors, and peripherals.
Perform installation and configuration of software including operating system, patches, and 3rd party products.
Deploy/Build the IBRs images using HP ThinUpdate on test Unit.
PRISM Dashing based on assignment requests as needed.
Imaged & configured Thin Client Devices (Mobile and Desktops)
Run applications packaging and Imaging on Deployment Operating Systems for test UI by using HPDM/to capture/deploy image using HPDM.
Setup/Installed Softpaqs by different methods as Loud install, Silent install & install Softpaqs by using HPDM.
Ensuring remote access to Thin Clients under test.
Citrix test.
VMware test
HPDM server Capture/Deploy Images and Tasks.
Execute tasks assignments under NOVA.
Report issues found to JIRA or Sudden Impact.
Work with Win10, Igel, ThinPro and SmartZero Operating Systems.
System SW Engineer, Desktop R&D at HP Inc., (Via NTS), Houston, TX
Dec 2016 – April2020
•Support worldwide HP Marketing sale team setting up, building systems to run industry Benchmarks and provide results for multi million Commercial account bids in tight time frames.
•Work collaboratively with Marketing and Sales teams to affective communicate the product offer to customer’s requirements for account bids.
•Take part in industrial BAPCO benchmarks development process.
•Responsible to ensue all systems are properly updated (HW/SW/FW) at each development checkpoint.
•Provides guidance and mentoring to less-experienced staff members.
•Running performance and batteries testing using various commercial Benchmarks (MobileMark, SysMark, Passmark, PCMark, 3DMark )
•Run Custom benchmarks and tests AND effective communication on status with Marketing & Sale team.
•Familiarity with install/upgrade motherboards and others computer hardware (hard drive, memory, WLAN, WWAN and etc).
•Ability to handle multi-tasking and multiple interruptions in very dynamic environment.
•Able to perform repetitive testing with great attention to detail.
•Able to analyze data looking for trends to determine if test need to be repeated.
•Well-developed planning, coordinating and problem-solving abilities.
•Extensive knowledge of building, maintaining, upgrading PC hardware and software.
•Apply analytical skills to evaluate and prioritize problems and responds to various groups.
•Generate reports for management and sale team to oversee the benchmarking performance of whole projects.
01/200*-**-****
Computer System Project Analyst for Icon Information Consultants, L.L.C.:
Deadline-oriented web application software tester with more than 15 years of experience in manual testing environment. Easily collaborate with developers and project managers to complete tasks per sprint. Solid history of finding errors and debugging to find their root/cause.
Duties and specific tasks:
•Provided QA feedback for review retrospectives.
•Participated in daily stand ups meetings and offer insights based on software testing results.
•Used Team Foundation Server to communicate testing progress per sprint cycles.
•Supported product rollouts across multiple web browsers platforms.
•Worked with local and offshore team members to coordinate tasks distribution and completion.
•Tested data flow using via web application interface and executing database query statements.
•Demonstrated methodical, detail oriented approach to all assigned tasks while adhering compressed timelines.
•Knowledge of Agile and Scrum methodologies.
COMPAQ COMPUTER CORPORATION, Houston, Texas.
09/99-2001
Computer System Project Analyst for Icon Information Consultants, L.L.C.:
Responsible for support of integration, installation, verification, debugging and analysis of database, procedures and components of the computer system for the “Fish Software” application that synchronizes the “Jellyfish-Fish Software” database and “Jellyfish-Fish-Prism Software” interaction.
Duties and specific tasks:
•Identify data processes and procedures.
•Analyze system flows, events and panel interfaces. Also, analyze system online navigation, user interface and system interface for “Jellyfish-Fish Software”.
•Assist Software Engineers tasked with debugging of new software.
•Set up and configure computer systems with different platforms for matrix tests.
•Run tests for new products under Win NT, Win98 and Win 95 and Win 2000.
•Verify progress with test procedures/steps.
•Help software engineers capture system failures.
•Meet with software engineers/developers to determine product specifications and needs. Prepare and localize the products specification and related documents.
•Write report analyzing the various development builds.
•Perform unit, module, linkage and regression tests.
•Research and analyze various bugs independently and as a team member.
•Prepare documentation for complex modules and functional changes/enhancements.
•Discover logic problems in the system flow.
•Verify the system meets requirements.
•Expose undocumented features.
•Dash and use windiff to verify the integrity of a single byte language.
11/98-08/99
Computer System Project Analyst for XXCAL Inc.:
Supported the integration, installation, verification, test and analysis of the database, procedures and components for the new “Jellyfish Software” application. Duties performed: Identified the data processes and procedures. Analyzed the system flows, events and panel interfaces. Debugged and identified the problems in the system down to a refined level of detail or to the root cause. In addition, analyzed system online navigation with the user interface and system interface for the new “Jellyfish Software ”.
6/98 – 11/98
XXCAL LABS, Computer System Analyst for XXCAL Inc.:
Conducted integration, debugging, analysis and validation of the data processes, procedures, data flows and events of the new software that interfaced with new Compaq computers. All the tests were performed under the Microsoft Windows 95/98 and NT 4.0 operating systems. Reconfigured hardware/software setup, installation, and configurations in various ways for both “Build To Order” (BTO) and “Configure To Order” (CTO) systems. Tested all matrix options for release of systems to the factory. Major projects worked on were Redwood, Speed Racer, Ghandi and Contact.
UNIVERSITY OF MASSACHUSETTS BOSTON, Boston, Massachusetts.
9/96-5/98
Chemistry Department, Research Assistant and Office works: Performed IS related data research for the professors. Developed applications for their projects.
9/95-6/96
Chemistry lab, Lab Assistant: Made yeast and chemical solutions carefully and accurately. Prepared and mixed chemical solutions for experiments.
SOFTWARE & OPERATING SYSTEMS:
MS WIN 7, 8.1 and 10 workstation, server, LAN, SQL, MS-Office, MS- Word, MS-Excel, WordPerfect for Windows, Lotus 1-2-3, and DOS.
HARDWARES:
IBM-PC compatible from systems to Video Cards, multiple I/O controller cards, Modems, Motherboards, Sound Cards, Memories, Hard Drives, CD-ROMs, CD-ROM recorders, and DVD Drivers.
EDUCATION:
University of Massachusetts Boston
Bachelor of Science in Chemistry
May 1998
LABS & INSTRUMENTS:
N/A
For current job
Spectrophotometric, conductometric, potentiometric, and electrolytic methods. Ions Exchange & Solvent Extraction Separations, Statistics & error Propagation. Separation & Identification employing. Classical & Instrumental Methods. Spectroscopy applied to chemical problems. Absorption & Emission Spectra. Magnetic resonance. Synthesis, reactivity, & characterization of inorganic compounds.
REFERENCES: Available upon request
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