Data Entry Customer Service

Joshua Lemay

Coventry, RI *****

**********@*****.***

+1-401-***-****

Versatile, reliable, and dependable worker who uses leadership skills to develop a strong sense of comfort and confidence in a large array of career paths. Possessing strong communication, organization, and critical thinking skills through creative and strategic thinking. Strong customer service and management experience gained throughout working in high paced kitchen jobs meanwhile becoming efficient at working independently through owning my own detailing business.

Work Experience

Glazier

R & R Window Contractors, Inc.-Easthampton, MA

July 2023 to Present

• Install glass panels, windows, curtainwalls and storefronts

• working at heights with power tools at upwards of 200ft in the air.

• Operate boom and aerial lifts

Automotive Detailer

Detailer-Coventry, RI

January 2021 to June 2023

• Created and balanced budgets, billing/pricing strategies and marketing

• Keep track of inventory counts and quality control to maintain customer satisfaction

• Advertise my business through web development or in person communication

• Created a mentorship program for new and upcoming detailers. Material Handler/Machine Operator

Canon Business Process Services-West Greenwich, RI January 2019 to December 2021

· Read and interpret documents such as operating procedures, maintenance instructions, user manuals and online training courses (LMS)

· Dock working duties include communicating with truck drivers and receive incoming shipments in a safe manner

· Work with electric pallet jacks, forklifts, turret trucks and work assist vehicle’s

· Work effectively and efficiently in a team environment working with high value product

· Use electronic handheld inventory management computers/scanners

· Inventory cycle counts staying at a 92% or above accuracy rate Restoration Technician

DAI Restore-Coventry, RI

January 2018 to December 2019

· Knowledge and comfortable with power and hand tools

· Drive company vehicles including vans, pickup and box trucks

· Using typical landscaping equipment including zero turn mowers and working with trailers

· Basic knowledge of water mitigation, mold remediation, fire and smoke damage and demolition Kitchen Manager

A.Pagliarini’s-Coventry, RI

January 2012 to December 2019

· Managed 6 other employees in a small fast paced setting ensuring quality of product getting sent out is up to standards

· Hired and trained upwards of 15 employees creating an increase of sales and 20% decrease of wasted product

· Stand on your feet for 10+ hours a day

· Cash register transactions

Skills

• Leadership

• HVAC

• Construction

• Warehouse experience

• Kitchen management

• Boom lift

• Culinary experience

• Knife skills

• Meal preparation

• Food handling

• Food industry

• Dishwashing

• Hospitality

Certifications and Licenses

OSHA 10

Aerial Lift Certification

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