Customer Service Maintenance Technician
Resume:
Aaron Mulleneaux
Denver, CO 80219
***********@*****.***
To work in an environment that values multiple areas of expertise. I have worked in many fields so I can thrive best at a position with multiple needs.
Work Experience
Analytical Chemist
Hazen Research – Golden, CO August 2019 to Present
Work in laboratory environment for the Chemistry department.
Bench scale analysis: Run all experiments drawn up by engineers and clients.
Attention to detail is the primary requirement in all experiments.
Data collection and analysis run on all instruments and compiled in Excel.
Maintain the highest safety requirements possible.
Maintenance Technician
US Residential – Westminster, CO January 2018 to June 2019
Responsible for overseeing and conducting all maintenance operations and emergencies for a large apartment community. Responsibilities include but were not limited to the following:
Electrical – Diagnostics: locating faulty wiring, broken switches, failing fixtures.
HVAC – Diagnostics: limit sensors, relays, high voltage, low voltage.
Plumbing – Diagnostics: water leaks, sometimes spanning multiple floors and units, main drain snaking and scoping.
Retail Manager
Purple Haze – Denver, CO August 2009 to November 2017
Manage a staff of 20 employees at three retail locations.
Weekly inventory at three locations of more than 2,000 items.
Quarterly inventory at all 7 retail locations of more than 10,000 items per store.
Delegating, supervising, and/or personally completing all shop duties such as cleaning store and merchandise, weekly inventory, and scheduling staff.
Responsible for stores earning an average of $500,000 in sales per year.
Completed renovations in store including painting, installing wood floors, installing all/any electrical additions (typically limited to outlets and light fixtures) for enhancing store ambiance and showcasing merchandise in display cases and shelves.
In charge of all in-store technical systems components such as store POS system, and maintaining and/or troubleshooting printers and air conditioners.
Developed and delivered trainings for new staff members on highest standards of customer service, knowledge of merchandise, and retail/sales.
Responsible for enforcing business/store policies and expectations and following necessary procedures when dealing with employee issues and concerns.
Creating a positive and productive environment for employees conducive to customer service, communication skills, and sales.
Modeled an impeccable work ethic and leadership for managing a highly busy retail store and large staff.
to find opportunities to develop professionally in the field.
Attended all internal, promotional, and community related business events as well as supervision/ manager meetings with superiors/owners.
Employee Appreciation and Teambuilding Events
Pride Festival/Parade
Warehouse Manager
Donahue Paper – Lone Tree, CO June 2007 to June 2009
Handled all in-state deliveries from warehouse.
Managed all inventory in warehouse.
Worked in a retail environment when asked and displayed stellar customer service skills.
Bill Collector
First Data Corporation – Englewood, CO May 2005 to May 2007
Collections for the largest check guarantee company in the country.
All work done over phone, so had to maintain strong telecommunication skills.
Promoted to work up into collections exclusively for Wal-Mart.
Utilized multiple programs in order to locate errors in processing equipment.
Manufacturing Machine Mechanic
True Alaska Bottling – Sitka, AK February 2004 to April 2005
Machine mechanic in charge of making plastic bottles used to bottle water.
Built a new bottle making process from the ground up (Assembled an entire “Blow Molder” that was sent in pieces. Also assembled a conveyor belt system that integrated into existing processes).
Forklift Driver.
Electrician Apprentice
Riviera Electric – Denver, CO May 2002 to September 2003
Work in pre-fab shop preparing circuit boxes in bulk quantities to be sent to commercial jobs.
Work in field installing raceways from panel to each individual outlets and switches.
All work in commercial environment, which means conforming to the highest safety standards possible.
Education
Bachelor of Science in Environmental Science
Metropolitan State University of Denver
Skills
Laboratory Experience
Excel
GIS
Data Collection
Electrical Experience
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