Direct Support Social Services

IAN HANLEY

PROFESSIONAL SUMMARY

Caring and skilled Candidate passionate about positively impacting

programs and helping participants by providing expert support. Familiar with Social Services and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.

WORK HISTORY

Outreach Worker, 04/2022 to Current

North Valley Caring Service - North Hills, CA

Determined interventions based on each client's current needs.

Coordinated referrals and direct support for homeless clients.

Worked with clients to improve life choices and maximize benefits of programs.

Trainee, 03/2022 to Current

Center For Living And Learning - Van Nuys, CA

Attended training courses in Case Management, System Navigation, and Financial Literacy to build understanding of processes, techniques and industry.

Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.

Professional Actor, 09/2003 to Current

Self-Employed - Los Angeles, CA

Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.

Helped prepare stages, move props and break down stages to support smooth productions.

Completed over 60 roles over 16 years for the theatre, voice over, and film industry.

Assistant Carpenter, 07/2007 to 08/2018

Scott Contracting, Inc. - Portland, OR

Worked with master carpenters to install decks for both residential and commercial customers.

Interpreted specifications and construction drawings to understand tasks necessary to complete each job.

Cut materials according to specifications for installation. Barback, 06/2003 to 04/2007

Heathman Hotel - Portland, OR

Explained daily specials and beverage promotions to exceed daily sales goals.

Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

CONTACT

Phone: 503-***-****

Email: ************@*****.***

SKILLS

Community Resource Navigation

Mental Health Crisis Response

Public Outreach

Teamwork and Collaboration

Relationship Establishment

Production Support

Active Listening

Self-Starter

Complex Problem-Solving

Hand and Power Tool Operation

Multitasking Abilities

Customer Relations

EDUCATION

Bachelor of Arts, Theatre Arts

University of Oregon - Eugene, OR

CERTIFICATIONS

Certified RADT-I - CCAPP - May 2022

Certified CPR/First Aid, American Heart

Association - May 2022

Care Coordination and Systems Navigation

Certification, Homeless Health Care Los

Angeles - April 2022

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