Music Center Customer Service

EXPERIENCE

PHILIP ZEIG

979-***-**** ****.*****@*****.*** College Station, TX 77840

Private

Bryan, TX June 2019 - Present

PERCUSSION WRITER

Write the Percussion music for the Bryan High

School Band's fall show.

Edit pdf for the all parts for the band in Finale. Create audio files from Finale.

BISD

Bryan, TX December 2014 - Present

PERCUSSION INSTRUCTOR

Provided individual instruction to improve

student's technique and coordination when playing

percussion instruments.

Developed and implemented creative teaching

techniques to engage students in percussion

lessons.

Evaluated student's performances during practice

sessions or recitals for further improvement.

Established a positive learning environment for all students by encouraging them to work together

collaboratively.

Utilized various percussion instruments such as

drums, xylophones, marimbas and cymbals to

teach music theory concepts.

Assisted in the organization of large ensembles by assigning parts and coordinating rehearsals.

Demonstrated an extensive knowledge of music

theory including scales, chords, arpeggios.

Thorn Music Center

College Station, TX January 2020 - July 2023

LUTHIER

Instructed customers on proper care techniques

to ensure longevity of their instrument's condition. Managed work orders efficiently ensuring timely

completion within budget constraints.

Exhibited excellent problem solving abilities when dealing with complex repair issues.

Maintained inventory of luthier supplies such as

glues, lacquers, varnishes, shellacs, stains, sealants, abrasives.

Developed advanced skills in woodworking and

metalworking to shape components of stringed

instruments.

Demonstrated expertise in crafting and repairing

musical instruments such as guitars, violins, and

mandolins.

Thorn Music Center

College Station, TX January 2020 - July 2023

EDUCATIONAL REPRESENTATIVE

Traveled to various schools to speak face-to-face

with various directors.

Put in and keep track of orders and payments.

Scheduled meeting times with directors to pick up

and drop of instruments and supplies.

Scheduled and organized remote customer sells

EDUCATION

CSISD

COLLEGE STATION, TEXAS July 2014 - November 2021

PERCUSSION INSTRUCTOR

Established a positive learning environment for all students by encouraging them to work together

collaboratively.

Utilized various percussion instruments such as

drums, xylophones, marimbas and cymbals to

teach music theory concepts.

Instructed groups of beginner drummers

emphasizing basic rudiments, time signatures, and

proper posture when playing.

Demonstrated an extensive knowledge of music

theory including scales, chords, arpeggios.

Evaluated student's performances during practice

sessions or recitals for further improvement.

Assisted in the organization of large ensembles by assigning parts and coordinating rehearsals.

Adapted teaching methods based on the age group

of the students being taught.

Halo

Bryan, TX August 2017 - August 2021

BARTENDER

Kept bar organized and clean during busy hours. Followed alcohol awareness procedures for preventing intoxication and dealing with

intoxicated guests.

Maintained an organized and clean work

environment, ensuring all customer areas were

properly stocked with supplies.

Trained and mentored new team members in

proper bar operations.

Developed strong working relationships with

customers and staff.

Took beverage orders from guests and delivered

drinks within reasonable time frames.

Completed POS transactions, returning currency,

coin, and payment cards to patrons.

Handled cash drawer accurately throughout shift

including opening and closing out register each

day.

Mad Hatters

COLLEGE STATION, TEXAS January 2017 - August 2018

BAR MANAGER

Kept detailed and up-to-date records of inventory, budgets, and payroll.

Utilized POS systems to track sales activity and

analyze trends in order to maximize profits.

Delivered exceptional customer service by tending

to guest needs.

Recruited, hired and trained new members of bar

staff.

Provided exceptional customer service at all times, resolving complaints quickly and professionally.

Managed daily operations, including scheduling,

ordering, and inventory control.

Performed regular maintenance checks on

equipment and facilities to ensure proper

functioning.

Demonstrated ability to manage and motivate

staff, while ensuring customer satisfaction.

A&M Consolidated High School, College Station, TX May 2010 HIGH SCHOOL DIPLOMA

SKILLS

CERTIFICATIONS

Creative Direction Adaptability and Flexibility

Quality Assessments Copywriting, Editing and Review Customer Needs Assessments Equipment Maintenance

Cocktail Knowledge Guest Satisfaction

Staff Training

Contact this candidate