KONGSINA THEARD
************@*****.***
OBJECTIVE
Dedicated and hardworking professional seeking full-time employment in the Tri-Cities area. I aim to contribute my 20 years of customer service experience and 9 years of administrative contracting expertise to a strong team in a dynamic working environment. SKILLS
- Customer Service
- Contract Administration
- Sales and Marketing
- Data Entry and Management
- Inventory Control and Shipping
- Cash Handling and Banking
- Food Preparation
- Home Care Support
PROFESSIONAL EXPERIENCE
Silver Cloud Hotel Point Ruston Waterfront, Ruston, WA Sales and Marketing Catering Coordinator Admin
2021 - 2024
- Managed reception and coordinated corporate, social events, and weddings.
- Conducted payroll and managed administrative tasks including monthly audits and invoice processing.
- Led marketing efforts and served as lead hostess/manager at the front desk. JD Ott Co, Seattle, WA
Contract Administrator
2019 - 2021
- Approved aerospace contracts and performed engineer audits.
- Managed data entry, revenue control, and material auditing systems.
- Conducted inventory management for Boeing and handled DOD (Department of Defense) bids.
GM Nameplate, Seattle, WA
Aerospace Contracting Database Entry Level Specialist 2015 - 2019
- Worked as an electronic assembler, ensuring quality control for Tesla and medical parts.
- Conducted final inspections and operated machinery in a quarantine room. Schwartz Brothers/Gretchen’s, Seattle, WA
Operation Line Lead
2014 - 2015
- Oversaw product preparation in high-paced environments under freezing conditions.
- Managed conveyor belt operations and packaging duties. Washington State Caregiver, Seattle, WA
Home Care Nurse Aide
2009 - 2013
- Provided patient monitoring, cooking, cleaning, and medication administration.
- Worked effectively with patients experiencing dementia, Alzheimer’s, and other severe challenges.
Seattle Center Monorail, Seattle, WA
Cashier Representative
2008 - 2009
- Managed transactions, balanced tills, and provided outstanding customer service while operating the monorail.
Wells Fargo Bank, Seattle, WA
Bank Teller/Vault Handler
2007 - 2008
- Provided banking services, handled cash processing, and maintained inventory in the money vault.
Macy’s Department Store, Seattle, WA
Fine Jewelry Consultant/Sales Representative
2006 - 2007
- Assisted customers, managed jewelry displays, and handled transactions and inventory. Express Men/Women Clothing, Seattle, WA
Assistant Management/Cashier
2005 - 2006
- Contributed to store setups, managed displays, and supported customer service initiatives. EDUCATION
ACRS Home Care Nurse Aide, Seattle, WA
Graduated with Home Health Nurse Aide Certification May 2011 - January 2012
Cleveland High School, Seattle, WA
High School Diploma
September 2001 - June 2005
- Engaged in four years of drama and arts, excelling in school productions