Operations Manager Warehouse Worker
Resume:
Kaycee Weiss
Operations Manager
Sparks, NV *****
***********@*****.***
Experienced operations manager with a proven track record of excellence through metric results, diversity and fostering a culture of safety and production results. Authorized to work in the US for any employer Work Experience Operations Manager
FedEx Ground - Sparks, NV October 2015 to January 2024 As an Operations Manager responsible for overseeing and managing the day-to-day operations of a FedEx facility. The role involves managing a team of employees, ensuring efficient and timely processing of packages, maintaining quality standards, and achieving operational goals. Key Responsibilities
Supervise and manage a team of employees engaged in package handling, sorting, and processing. This includes assigning tasks, providing guidance, and monitoring performance to ensure productivity and efficiency.
Ensure adherence to FedEx operational policies, procedures, and safety guidelines to maintain a safe working environment for employees and protect the integrity of packages. Monitor and optimize operational processes to maximize efficiency, minimize errors, and improve overall performance. This may involve analyzing data, identifying bottlenecks, and implementing process improvements
Set objectives and targets for the team, and provide necessary training and support to achieve them. This includes conducting regular performance evaluations, providing feedback, and promoting a positive work environment.
Create accurate records and documentation related to operations, including package tracking, inventory management, and employee attendance.
Collaborate with other departments, such as customer service and maintenance, to resolve operational issues and improve overall performance. This may involve communicating and coordinating with different stakeholders to ensure smooth operations. Ensure compliance with regulatory requirements and company policies, including security and confidentiality of packages and customer information. Implement quality control measures to ensure accurate and timely delivery of packages. This may involve conducting random package inspections, addressing any discrepancies, and addressing customer complaints or concerns.
Monitor and analyze operational data to identify areas for improvement and implement appropriate solutions. This includes using technology and systems to track performance metrics, identify trends, and make data-driven decisions.
Stay updated on industry trends, new technologies, and best practices related to package handling, logistics, and supply chain management. This includes attending training sessions and participating in professional development.
Additional Skills
• Strong leadership and communication skills, with the ability to effectively motivate and manage a team.
• Excellent problem-solving and decision-making abilities, with a focus on continuous improvement.
• Sound knowledge of operational processes, logistics, and supply chain management.
• Proficient in using computer systems and software, including package tracking and inventory management tools.
• Ability to work in a fast-paced environment, handle multiple tasks simultaneously, and meet deadlines.
• Flexibility to work in shifts, including evenings, weekends, and holidays, as required by operational demands.
• Knowledge of safety regulations and the ability to enforce them to ensure a safe working environment for employees.
Owner/Operator
Property Preservationist - Sparks, NV August 2008 to January 2024 As an Owner Operator at Property Preservation responsible for managing and performing property preservation. This role involves maintaining and preserving vacant and residential properties to ensure they are secure, well-maintained, and ready for sale or rental. Key Responsibilities:
1. Perform property inspections to assess maintenance and repair needs, ensuring compliance with company standards and client requirements.
2. Complete property preservation tasks, such as lawn maintenance, debris removal, winterization, lock changes, and basic repairs.
3. Secure vacant properties by boarding windows and doors, installing lockboxes, and implementing other security measures.
4. Coordinate and manage subcontractors for specialized tasks, such as plumbing, electrical, decks and fencing.
5. Maintain accurate records of work performed, including photographs, notes, and invoices for client billing.
6. Engage in a timely and efficient completion of assigned work orders, meeting client deadlines and quality expectations.
7. Communicate regularly with clients, providing updates on property conditions, work progress, and addressing any concerns or issues.
8. Adhere to all safety protocols and guidelines to ensure a safe working environment for yourself and subcontractors.
9. Maintain and allocate equipment.
10. Stay updated on industry trends and best practices.. Qualifications:
• Expanded experience in property preservation, real estate construction and home care and maintenance. • Ability to work independently and manage own business operations effectively.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent attention to detail and craftsmanship in performing property preservation tasks.
• Creator of Property Preservationists business guidelines, standards, and local legal codes.
• Effective communication skills, both written and verbal, to interact with clients, subcontractors, and other prospecting clients.
• Availability to work flexible hours, including weekends, as required by client demands.
• Physical fitness and ability to perform manual labor, including lifting heavy objects and working in various weather conditions.
Education
Bachelor's degree in Entrepreneurship
Sierra Nevada College - Incline Village, NV
August 2012 to June 2015
Associate of Occupational Studies in dual degree, medical assisting,\billing, and coding Career College of Northern Nevada - Reno, NV
August 2005 to June 2008
Skills
• Sales
• Microsoft Office (9 years)
• Microsoft Outlook
• Administrative Experience
• Box Truck (7 years)
• Logistics
• Operations Management
• Supply Chain (8 years)
• Computer skills (10+ years)
• Communication skills (10+ years) • Construction (10+ years)
• Operations management
• Mentoring
• Team management
• Continuous improvement
• Root cause analysis
• Quality control
• Data analysis skills
• Microsoft Word
• Leadership
• Time management
• Events management
• Supervising experience
• Profit & loss
• Employee relations
• Project management
• Budgeting
• Analysis skills
• Microsoft Excel
• Warehouse management system • Presentation skills
• Continuous integration
• Six Sigma
• Lean
• Management
• Computer literacy
• Production management
• Manufacturing
• Business development
• Transportation management
• Freight
• Windows
• Customer service
Awards
Purple Promise Award
December 2023
Received Purple Promise award for one of many community outreach events I created-and facilitated. Bravo Zulu
September 2022
Received the Bravo Zulu award for excellence in operations during pandemic essential employees government lockdown.
Certifications and Licenses
January 2021 to February 2024
• Straight truck certified
• Fork-lift certified
• CPR and first aid current certifications
January 2021 to January 2024
Purple Pathways Mentor
Acted as mentor and coach for employees, wanting to promote and gain the skills to achieve in their career goals.
Contact this candidate