Data Entry Customer Service
Resume:
DANINE MASON
PHONE:
EMAIL:
*************@*****.***
Profile
Experienced Data Entry and Customer Service Professional
Dynamic and detail-oriented professional with over 10 years of experience in data entry and customer service. Known for exceptional organizational skills and a commitment to delivering high-quality service. Proficient in various data management systems and customer relationship tools, ensuring accurate and efficient handling of information and client interactions.
Fun Fact:
As a proud mom, I love crafting personalized storybooks with my kids, turning their adventures into cherished memories!
SKILLS
Excellent Customer Service Skills
Microsoft Office, Excel, Word, Outlook
10 key typing, Typing
Data-Entry
Computer literacy
SAP
Sale Forces
EXPERIENCE
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Pitney Bowes Service Administration Specialist
October 2017–July 2024
Apply contractual, state and federal guidelines as appropriate and utilize various databases in support of business rule application. Data Entry, Excellent customer service, Ensure timely and accurate information into database.
Guardian Life Insurance - Customer Service Rep1
August 2016–June 2017
Apply contractual, state and federal guidelines as appropriate and utilize various databases in support of business rule application. Update the client information in the system.
Mountain Alarm Customer Service Rep 1
February 2011–May 2014
Answered multi-line phones, Data Entry, Contracts, scheduled annual fire inspections, Scanned documents, Fax, Email, Customer Service Worked with fire marshals. Completed work schedules, manage calendars, and arrange appointments.
STRENGTHS
Attention to Detail:
Consistently ensures accuracy in data entry by double-checking information and spotting errors.
Typing Speed and Accuracy
Proficient in fast and precise typing, enhancing efficiency while maintaining data integrity.
Technical Proficiency
Familiar with various data entry software and tools, including spreadsheets, databases, and CRM systems.
Confidentiality:
Maintains strict confidentiality and integrity of sensitive information, ensuring compliance with data protection regulations.
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