Customer Service High Level
Resume:
JE
JAIME ELLIS
**********@*****.*** 949-***-**** San Clemente, CA
Outgoing and driven Bartender with a passion for craft cocktail creation who always goes the extra mile to up-sell and ensure customer satisfaction. Adept at handling stressful situations with complete courtesy and professionalism. Strong multitasking skills and thrives in a high-pressure working environment. Builds relationships and promote local bands for events.
Attentive
Beer and Liquor Knowledge
Creative
Personable
Detail Oriented
Self-promoter
ServSafe
TIPS
Beverage Preparation
Suggestive Selling
Outrigger San Clemente, CA
Bartender
01/2022 - Current
-Deliver a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients and having them removed.
-Keep bar area clean in accordance with the company's guidelines as well as the requirements of the local health department.
-Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer Doheny Saloon
Bartender
10/2009 - 06/2022
Maintained a 10-table section with a 50-guest average per shift Used deep menu knowledge to guide guests to their ideal dining experience
Completed basic bar setup, cleaning, and closing duties; including garnish prep, station cleaning, cash duties, and lockup.
Rib Joint
Bartender/Server
06/2018 - 08/2020
Maintained a 10-table section with a 50-guest average per shift
Used deep menu knowledge to guide guests to their ideal dining experience
Completed basic bar setup, cleaning, and closing duties; including garnish prep, station cleaning, cash duties. Mulligan's Sports Bar San Clemente, CA
Bartender
09/2004 - 06/2009
Followed pour standards, cash handling procedures, and liquor accounting to regulate pour cost
Provided superior customer service in a fast-paced environment
Inreased bar sales by up-selling food items
Summary
Skills
Experience
ServSafe
TIPS
Certifications
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