Data Entry Office Assistant
Resume:
Carrie Newport
Orlando, FL 32835
**************@*****.***
Highlights and Qualifications
Detail-oriented and highly organized office assistant with 20 years’ experience
Skilled in managing calendars, scheduling appointments, handling correspondence
Proficient in Microsoft Office Suite and Salesforce
Basic managerial skills from various leadership roles in both merchandise, Customer service and medical industry
Effective in guest/customer communications to satisfy the need of the guest inquiries and needs
Excellent Problem Solving and Data entry
Self-Starter
Strong communication skills via phone, in-person or written corresponds
Work Experience
05/23-Present Universal Studios Guest Accessibility Coordinator
Primary point of contact for Guests with accessibility inquires
Utilizing phone and email communications
Assist Guests with accessibility needs, preferences, and any specific accommodations they may need
Communication with various departments and managers to obtain accessibility information
Problem-solving and assisting with various needs
Maintain detail records of the conversations and the accommodations offered
11/16-05/23 Universal Studios Coordinator of Guest Services Orlando, FL
Maintain daily operations and Training New Team Members
Documentation of Guest concerns and assisting with problem solving
Cash handling with knowledge of Galaxy, word, SharePoint, and U-know
Data Entry within Lost and Found knowledge of Charger-back software
Maintaining Procedures and Operational guidelines within the department
01/06-3/08 Old Navy Assistant Logistics Manager Billings, MT- Kissimmee, FL
Cash handling and deposits
Stocking and cleaning of sales floor and stock rooms
Inventory of store and product on hand record keeping
Controlled inventory to company standards with monthly inventory counts to find variances in product
Ordering and purchasing inventory
10/05-07/07 Centennial Ice Arena Concessions Assistant Supervisor Billings, MT
Maintained daily BOH operations for location
Basic ordering and receiving of inventory to company standards
Managed small staff of employees for day-to-day operations and functions
Handled all guest inquires in a timely and efficient manner as to not disrupt the performances
Handled opening and closing operations for the business
Managed small staff in scheduling for daily operations
01/10-8/12 Medical Assistant and Phlebotomist Medford, OR
Scheduling
Uploading Patient documents
Answering phones and basic office clerical duties
Education
Montana State University 2006 Billings, MT
Associates in Social and Behavioral Arts within Human Resources
Bachelors in Human Resources with a minor in Counseling and Psychology
Abdill Career College 2013 Medford, OR
Medical Assistance Certificate
Phlebotomist Certificate
Valencia College 03/24-Present Orlando, FL
Associates in Business management and Human Resources Management
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