Customer Service Order Management

JUAN

VILLAMIZAR

****************@*****.*** 669-***-****

San Jose, CA 95122

WWW: Bold Profile

PROFESSIONAL SUMMARY

Adept at multitasking and delivering exceptional customer service, I excelled at Yard House Restaurants by seamlessly managing high-volume dining and ensuring guest satisfaction. Leveraging strong POS operation skills and a professional demeanor, I enhanced dining experiences through efficient order management and teamwork, significantly contributing to a positive and orderly environment.

SKILLS

• Strong Work Ethic

• Exceptional customer service

• Professional Appearance

• Memory retention

• Menu Memorization

• Food Running

• High-volume dining

• Order Management

• Wine service

• POS operation

WORK HISTORY

Server Yard House Restaurants - San Jose, CA 07/2022 - Current Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

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• Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items.

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Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

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• Maintained a clean and orderly dining area for an enjoyable guest experience.

• Bussed and reset tables to keep dining room and work areas clean. LANGUAGES

English

Professional Working

Spanish

Native or Bilingual

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