Janna Flores
Los Angeles, California 858-***-**** ***********.***@*****.***
Work Experience
Material Handler August-December 2023 Becton, Dickinson and Company (BD) 10020 Pacific Mesa Blvd, San Diego, CA 92126
-Experience in a similar manufacturing/supply chain role.
-Strong attention to detail- a large part of this role is maintaining stock accuracy.
-Ensure that all the bins in the production floor are filled up.
-Reporting Tabletthru excel with my leads and supervisors.
-Maintain and update account of stock and inventory.
-Provide on the job training to new employees utilizing standard job instructions.
-Collaborate with the internal department to locate missing packages, fix incorrect deliveries and replace damaged products.
-Maintain and implement general housekeeping, 5s in the warehouse.
Barista/Cashier January 2023- July 2023 Starbucks 8430 Mira Mesa Blvd, San Diego, CA 92126
-Prepared and served hot or cold beverages, including teas and espresso machine, French press, drip coffee, pour-over, single brew as well as cold brew coffee preparation methods.
-Managed and maintained store inventory by ordering and receiving and stocking supplies.
-Took customer orders and conveyed them to other employees for preparation; assisted the crew during high volume of orders.
-Time management and multitasking during busy hours.
Bakery Associate January- July 2023 Von’s 8310 Mira Mesa Blvd, San Diego, CA 92126
- Assisting customers with their inquiries, providing information about bakery products, and offering suggestions or recommendations.
- Maintaining the appearance of the bakery section, arranging and replenishing bakery products in an attractive manner, and ensuring that the display cases are properly stocked and organized.
- Checking the freshness and quality of bakery products regularly to ensure they meet the store's standards.
- Following proper food handling and safety procedures to maintain a clean and safe bakery environment.
Service Team Associate August 2022 - January 2023 Panda Express 10750 Camino Ruiz Space 81, San Diego, CA 92126
- Providing excellent customer service by greeting customers, taking their orders, and addressing any questions or concerns they may have.
- Accurately and efficiently taking customer orders, ensuring that all requested items and special instructions are recorded correctly.
- Handling cash transactions, including receiving payments, providing change, and processing credit card transactions. Ensuring that balance at the end of shift is all correct. - Assisting with food preparation tasks, such as assembling orders, packaging food, and ensuring that all items are properly portioned and presented according to Panda Express standards.
Service Crew November 2021 - April 2022 Jollibee 8436 Mira Mesa Blvd, San Diego, CA 92126
- Managed payments and issuing receipts to customers as they leave with their purchases - Provides a positive customer experience with fair, friendly, and courteous service to upwards of 30 customers every hour in 7 hour shifts
- Resolves customer issues and answers questions
- Bagged and packed products, if necessary to ensure speed at drive thru
Service Crew August 2021 - November 2021 Carl’s Jr 10745 Camino Ruiz, San Diego, CA 92126
- Managed payments and issuing receipts to customers as they leave with their purchases - Provides a positive customer experience with fair, friendly, and courteous service to upwards of 30 customers every hour in 7 hour shifts
- Resolves customer issues and answers questions
- Bagged and packed products, if necessary to ensure speed at drive thru
Skills
- Hardworking and Trustworthy
- Fluent in Tagalog
- Works well under pressure
- Willing to learn
- Valid Food Handler Certificate
- Has server, cashier, busser, hostess, retail, and food service experience
- Time Managements