Customer Service Warehouse Supervisor

Calvin Cokley

Warehouse Supervisor

Jacksonville, FL 32210

********@*****.*** 904-***-****

To secure a career opportunity with a company where my client services, leadership, project

management, operational and mechanical skills will be effectively engaged in executing the expressed goals and objectives of the organization. I am keen on customer service and interpersonal skills. Always willing to learn, assist others and take on new projects. I am self-motivated and possess strong communication skills both oral and written. I have extensive experience as an Executive Assistant and can efficiently perform various shipping and receiving functions. Proficient with Microsoft Office programs ex: Word, Excel, and Power Point.

Willing to relocate: Anywhere.

Authorized to work in the US for any employer.

Work Experience

Operational Lead

Keurig Dr Pepper - Jacksonville, FL 1/2016- Present

Determine/resolve core causes for inventory discrepancies from cycle counts.

Process, pick and ship products for outbound shipments.

Operate a forklift in a safe and efficient manner, unloading and loading materials onto and off docked tractor trailer(s).

Organize stacked pallets; 7 layers at 50 pounds per box, of products.

Inventory Control of over 100 products.

Alchemy Training

Front Desk/Customer Service Manager November 2022 – present

Marriott, Incorporated – Jacksonville, FL

Greeting guests upon their arrival and providing a hospitable welcome

Recording client information in the company’s Guest Book or internal database and directing them to their designated rooms

Receiving calls, conduction room reservations, and verifying existing bookings

Organizing transportation services and making restaurant reservations for guest upon request

Processing customer payments and presenting them with the bill upon check-out

Assisting guests who request additional services including catering, wedding bookings, and retreat activities

Keeping the Front Desk neat, orderly, and sanitized always

Provide coverage for Front Desk staff as needed

Warehouse Supervisor

King & Prince Seafood - Brunswick, GA January 2011 to November 2014

Documenting accurate inventory with Q&A and (cycle counts)

Loads and unloads containers and trailers.

Ensures and maintains timely pick-up and delivery of product for internal and external customers.

Complies with company safety, SOP, HACCP, and GMP guidelines.

Equipment Operator

MPS Distribution Center - Orange, VA October 2007 to November 2010

Coordinate and monitor the selection and shipping of all bookshop merchandise.

Operate standup and sit-down forklift, cherry picker, scanners.

Load and unload trucks, verify quantity and quality of shipments.

Ensure accurate and timely warehouse functions, including distribution and return.

Maintain inventory schedule and record keeping of daily runs.

Work effectively independently or in a team environment.

Equipment Operator

Wal-Mart Distribution Center - Savannah, GA March 2006 to October 2007

Verified materials merchandise against receiving documents.

Stored and stacked materials in accordance with prescribed storage methods.

Inventoried merchandise and restructured materials accordingly.

Examined stored materials and reported deterioration and damage.

Removed materials from storage and prepared them for shipment.

Operate hand or power trucks while performing warehouse duties.

Education

Herschel V Jenkins High School - Savannah, GA

Skills

Warehouse Distribution Experience

Warehouse Supervisor Experience

RF Scanner

Warehouse Management Experience

Skills (cont)

CGMP

Order Picker

Shipping & Receiving

Materials Handling

Microsoft Office Suite

Logistics

Pallet Jack

SAP

Packaging

Manufacturing

Forklift

Inventory Control

Freight Experience

Heavy Lifting

Certifications and Licenses

Forklift Certification

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