Business Development Manager

Alexander V. Vaughan

Seattle, WA 206-***-**** *******.***@*****.***

Profile

Operations & Business Development Manager increasing business growth by defining needs, customize solutions and platform to achieve their goals. Extensive experience managing high performance teams, consultation, sales and operation sides of business. I use a highly conscientious and visually oriented approach in maintaining efficient processes to promote revenue and achieve goals in all phases within a project’s life cycle.

Experience

CONSULTANT & BUSINESS DEVELOPMENT MANAGER / GELATIAMO LLC & COFFENA ROASTER (SAME OWNER) AUGUST 2023 - CURRENT

·Established platforms and marketing content for Coffena Roaster: website, Amazon listing, social media.

·Brought in wholesale customers for Coffena Roaster & Gelatiamo.

·Developed full-scope catering menu with tiered levels of service.

·Partners with Downtown Seattle Association, Weyerhaeuser and other companies.

·Streamlined ingredients and added automation to production. Focusing on cost and efficiency.

·Ensured management team was prepared for Washington Stated Department of Agriculture (WSDA) Audit for wholesale production. WSDA AUDIT Scored 100%

·Assists and establishes procedures and protocols for operations for Gelatiamo & Coffena Roasters. Focusing on GMP’s, and efficient production flow.

BUSINESS DEVELOPMENT & BACK OF HOUSE MANAGER PIROSHKY PIROSHKY DECEMBER 2017 – JUNE 2023

·On-boarded, trained and manage BOH staff, processing payroll, maintaining schedules, setting quotas, maintaining speed and quality standards, performing regular staff meetings, and more.

·Order product from the commissary kitchen with precision always ensuring fully stocked cases with waste under 3%

·Develop guidelines, training materials, and SOPs for all Back of House processes, implementing changes and updates as needed to promote optimal efficiency.

·Ensure proper FIFO, rotating products and maintaining accurate inventory of baked, unbaked and dry goods.

BUSINESS DEVELOPMENT MANAGER:

·Established network of partnership hosts (over 100) across the United States for business events.

·Scheduled and managed calendar of event 3 months or more ahead ensuring minimum per month of 24, keeping logistics and staffing constraints in mind to ensure successful completion.

·Developed full-scope catering menu with tiered levels of service taking the order process from 7 to 2 day turn around.

·Partner with Alaska & Delta Air Cargo, Rental car and other companies for low-cost travel arrangements to boost the revenue intake per event.

·Successfully hand-delivered 300+ orders out of state within limited time frame with 100% rate of customer satisfaction.

·Book multi-faceted travel arrangements for full itinerary including air cargo, personnel flights, hotel arrangements, rental cars, and U-Haul bookings.

·Initiated, structured, and nurtured multiple wholesale relationships with grocery stores, hotel chains, markets and retail stores.

Alexander V. Vaughan

Seattle, WA 206-***-**** *******.***@*****.***

MANAGER/HEAD CHEF HEART BEET CAFÉ & AMAZING LUNCHES (SAME OWNER) AUGUST 2015 – DECEMBER 2017

·Created a robust, scalable quality process to monitor and ensure consistent food temperature of freshly cooked lunches from initial prep to final delivery to customer.

·Implemented best practices across suppliers and vendors to ensure high quality of ingredients and the integrity to ensure an optimal shelf life of the finished product.

·Developed sustainable sanitation processes to achieve a clean and safe environment.

·Established schedule and production process that minimized downtime and increased productivity.

MANAGER COSTCO MAY 2003 – MAY 2015

·Strengthened production and sanitation standards recognized by regional and corporate management.

·Implemented revised process standards across multiple locations within the state of Washington.

·Set up an MIT (Manager-in-Training) program to groom employees to an elevated leadership position.

·Maintained standards and implemented changes to exceed FDA and USDA guidelines.

·Accountable for setting up all city and state permits (food & non-food related) for entire food court department.

·Achieved a year-by-year sales increase based on process-driven quality standard implementations.

PRODUCTION MANAGER MOSTLY MUFFINS APRIL 2001 – MAY 2003

·Developed solid HACCP program that accelerated our facility to Superior rating by American Institute of Baker standards. Responsible for periodic inspection reports to ensure adherence to quality standards.

·Instrumental in the research and development of recipes, processes, and guidelines for new product line extensions.

·Monitored receiving and storage procedures for all production steps from raw materials to finished products.

ORGANIZITIONS

·Ballard Elks Lodge #827, Member since 2014 - Current

·BEPC Non-Profit, Co-founder & PRESIDENT 2016 - CURRENT

Bringing water safety & environmental awareness to members and community of Ballard, WA. Raise funds for scholarships and families in need.

Skills & Abilities

·FSPCA Preventative Controls for Human Food Certified

·Consulting & Business Development Certificate from UW Foster School of Business

·Professional Stand-Up Paddle Association Instructor (PSUPA)

·Advanced Open Water Diver Scuba License / PADI

·WA State CPR Past Certified

·Forklift Driver Past Certified

·Proficient in Microsoft Programs

·Knowledgeable with PC and Mac

·Knowledgeable in Multiple POS Systems including Homebase, Aloha, Clover, and Restaurant 365

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