Salesforce Administrator Los Angeles

SEDEF CANKA YA

SALESFORCE ADMINISTRATOR

*** * ****** ***** *** 90036 LOS ANGELES / CA

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**************@*****.***

e + 1(102) 971 -0106

WORK EXPERIENCE

Salesforce Administrator

Gozen Construction, Los Angeles, CA

2021-2023

• Spearheaded Salesforce administration, specializing in Flows, Process Builder, Workflows, and Custom Objects.

• Proficiently configured Profiles, Permission Sets, Page Layouts, Validation Rules, Record Types, and Approval Processes.

• Developed and maintained Reports and Dashboards, providing crucial analytics tailored to geographical service lines.

• Established Lookup and Master-detail relationships to enhance data connectivity across objects.

• Managed users, public groups, Profiles, and Roles within Salesforce CRM, ensuring streamlined access control. Salesforce Administrator

Agape Total Care, Orange County, CA

2018-2020

• Contributed to Salesforce administration efforts, focusing on data management and workflow automation.

• Collaborated with cross-functional teams to enhance Salesforce capabilities to meet organizational needs.

• Generated actionable insights through Reports and Dashboards, facilitating data-driven decision-making.

• Assisted in configuring Profiles and Permission Sets to align with user roles and responsibilities.

EDUCATION HISTORY

• Bachelors Degree in Education of Elementary School /2006

• MT. SAC Office Management/Micro Computer/2020

• Salesforce Hub Internship / 2021

CERTIFICATIONS

• Salesforce Administration Certification

• Office Management/Micro Computer Certification

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