Customer Service Front Desk

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Joshua Whaley

Objective: Energetic and customer-focused Marine Corps veteran seeking to bring my strong interpersonal skills and dedication to customer service to the Front Desk Customer. With a positive attitude and attention to detail, I aim to ensure every guest and member receives exceptional service and support.

Education:

High school diploma

Marine Corps Basic Training, [San Diego]

Experience:

United States Marine Corps, [2019-2023]

Demonstrated strong interpersonal skills and professionalism while providing support to fellow Marines and superiors.

Managed inventory and supply chain operations with accuracy and attention to detail. Coordinated logistics and maintained records to ensure efficient operations. Received recognition for outstanding customer service and teamwork. Skills:

Friendly and outgoing personality with a positive attitude. Excellent interpersonal and communication skills, including telephone etiquette. Strong customer service focus with the ability to address questions, concerns, and requests effectively.

Ability to follow instructions and adapt to various tasks. Skilled in multitasking and performing tasks with accuracy and attention to detail. Current CPR/AED certification.

Club Operations and Administration Skills:

Experience maintaining cleanliness and organization in high-traffic areas. Ability to monitor and track goals to ensure targets are met or exceeded. Proficient in handling administrative tasks such as member check-in procedures and maintenance logs.

Collaborative team player with a proactive approach to problem-solving.

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