Pharmacy Technician Customer Service
Resume:
Sherry Sykes-Sanders
Auburndale, FL 33823
Phone: 863-***-****
E-Mail: ***********@*****.***
Professional Summary
Knowledgeable pharmacy team member with advanced abilities in order processing, medication packaging and merchandising. Able to work quickly to correct mistakes and resolve problems. Collaborative and hardworking with a quality-driven nature.An expert in Records with 15 years of related experience and advanced typing skills. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times.A hardworking and reliable Pharmacy Technician and Multi tasked individual focused on going above and beyond to support the team and serve customers. Trained in business and offering top-notch Receptionist and customer service abilities. Motivated to continue to learn and grow as a business professional.
Skills
Restock shelves
Label products
Fill orders
Monitor pharmacy security
Serve customers
Secure drug inventory
Clerical support
Coordinate schedules
Process payments
Documentation
Maintain equipment
Experience
April 2013 to January 2016
CVS Indianapolis, IN
Pharmacy Technician
Supported patients and clinical team members by preparing and delivering medications and supplies.
Carefully counted out and packaged pharmaceutical orders for individuals and bulk needs.
Processed medical insurance claim forms and electronic transmissions to obtain payments for orders.
Cleaned and sterilized work areas, glassware and equipment to protect the pharmacy's staff and customers.
Answered questions from customers such as where to find desired products and explained the pharmacy's policies.
Verified written and electronic orders to prevent errors maintain the optimal security for all pharmacy drugs.
Priced stock, shelved merchandise and changed signage to reflect current sales information.
Continuously classified and filed records to keep the system efficient and all information organized.
Consulted with customers to understand their desires and suggest the best products to meet their needs.
Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
February 2011 to February 2013
Marion County Sheriff's Office Indianapolis, IN
Records Clerk
Kept the system current and accurate to promote the efficient filing and retrieval of materials.
Assisted users with accessing the system's special files, including records stored on microfilm and microfiche.
Closely tracked the files removed by office personnel to verify the return of each.
Incorporated new materials into the file system by entering the data manually or scanning physical documents.
Created new records to handle the additional information from physical and digital records.
Classified new information with the most relevant strategy, including content-based systems, alpha-numeric organization or specific user criteria.
Delivered expert administrative support each day, including processing all of the paperwork, appointment requests and payments coming through a busy records office.
preformed running warrants, releases, and worked closely with State Police
April 2005 to November 2010
Sears Greenwood, IN
Fine Jewelry Manager/Hub Department Manager
Delivered expert administrative support each day, including processing all of the paperwork, appointment requests and payments coming through a busy Hub office.
Continuously classified and filed records to keep the system efficient and all information organized.
Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
Troubleshot and diagnosed problems with equipment such as computers and phones, independently resolving the routine issues and organizing more advanced repairs.
Responsibilities was to check In Fine jewelry, inspect and record every piece.
Managed my team and staff. Scheduling and keeping my team happy and encouraged team players.
Education
June 1987 Haysi High Haysi, VA
High School Diploma Business
Graduated with distinction.
Member, Key Club Sweetheart .
Beta Club
Athletic, 7 year cheerleader
Track
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