Customer Service Front Desk
Resume:
LuAnne Jones
Oregon, WI *****
**********@******.***
Authorized to work in the US for any employer
Work Experience
School Crossing Guard
Oregon Police Department-Oregon, WI
November 2019 to Present
School crossing guard
Front Desk Receptionist
Nazareth Health & Rehab-Stoughton, WI
April 2020 to November 2024
Front desk receptionist
Prepared appointment paperwork
Prepared Covid weekly test paperwork
Interaction with residents
Other tasks as assigned
Worked every weekend, all holidays & when office staff needed a day off Customer Service Associate
Walgreens-Stoughton, WI
January 2018 to July 2019
Assisted customers with product selection to match their needs. Asked & answered questions & made suggestions with compassion. Kept current with product information. Cashier. More. Customer Service Representative
Peaceful Heart Books & Gifts-Oregon, WI
November 2011 to January 2018
Assisted customers with product selection to meet their needs. Educated customers on various products. Product placement, pricing, inventory, cashier, light cleaning, & more. Education
High school or equivalent in Office Administration Dubuque Senior High School - Dubuque, IA
June 1972
High school or equivalent
Skills
• CSR
• Customer Care
• Customer Service
• Customer Support
• Call Center
• Front Desk
• Cash Handling
• Typing
Certifications and Licenses
WI Liquor License
Additional Information
Prior to the last 7+ years in a retail customer service setting, I had always worked in an office. I’ve started as a receptionist & worked my way up learning & working every position including vice- president. I have also owned 2 businesses of my own. I have a lot of experience & I love working with people. I’ve been a mortgage underwriter (Fed VA, FHA & Conventional). I also have experience as a real estate title searcher & loan closer. I work hard. I would really like the opportunity to discuss this position with you further.
References available upon request.
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