Customer Service Sales Associate
Resume:
Destiny Garcia
Fall River, MA *****
***************@*****.***
Work Experience
Cashier/Customer Service
Burlington Stores-Fall River, MA
July 2024 to Present
Retail Sales Associate/Cashier
Burlinton Coat Factory-Fall River, MA
July 2024 to Present
Retail Sales Associate & Cashier
[Burlington Coat Factory ] – [Fall River, Ma]
[July 2024, to present ]
• Delivered exceptional customer service by assisting customers with product selection, answering inquiries, and providing solutions tailored to their
• Efficiently processed transactions, including cash, credit, and digital payments, while ensuring accurate handling of financial records.
• Maintained knowledge of current sales, promotions, and product offerings to maximize upselling and cross-selling opportunities.
• Ensured a clean, organized, and visually appealing store environment by replenishing stock, arranging displays, and following merchandising guidelines.
• Collaborated with team members to achieve daily sales targets and maintain smooth store operations.
• Resolved customer concerns and complaints professionally, prioritizing satisfaction while adhering to company policies.
• Tracked inventory levels, assisted with restocking shelves, and reported discrepancies to management for timely resolution.
My Key Skills:
• Proficient in POS systems and cash handling
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced retail environment
• Expertise in resolving customer issues and complaints
• Knowledge of merchandising and inventory control Shipping Associate
Matouk inc-Fall River, MA
June 2024 to June 2024
• Assembled and prepared product packaging, ensuring items were securely boxed and presented according to company standards.
• Wrapped and protected items to prevent damage during transit, adhering to safety and quality guidelines.
• Operated label printing equipment to produce accurate shipping labels with clear information.
• Entered and verified shipping details into the system, maintaining accuracy and efficiency to support timely order processing and delivery.
Sales Associate
Meijas furniture store-New Bedford, MA
July 2021 to September 2021
• Opened the store each morning, ensuring a clean, organized, and welcoming environment for customers.
• Provided exceptional customer service by assisting shoppers with furniture selection, answering inquiries, and offering product recommendations.
• Processed mattress sales by entering customer and transaction data into the system accurately and efficiently.
• Maintained knowledge of product inventory and promotions to effectively meet customer needs and drive sales.
• Collaborated with the team to achieve daily sales goals and maintain high customer satisfaction. Education
1st year of college in Theater
Bristol Community College - Fall River, MA
September 2024 to Present
High school diploma
New Bedford High School - New Bedford, MA
Present
Skills
• Babysitting
• Pet Sitting
• Spanish (10+ years)
• Customer service
• Cash handling
• Multilingual
• Stocking
• Leadership
• Public speaking
• Picking & packing (1 year)
• Shipping & receiving
Contact this candidate