Customer Service United States
Resume:
You can consider me a resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers. Self-motivated university graduate with a Bachelors of Science in Psychology and Criminal Justice. I am an experienced Customer Service Expert with strong leadership, problem-solving, time-management and organizational skills that have been honed and expanded in a large customer focused retail environment. Professional Experience
September 2021 -
January 2022
RemotePhone Research Collector Promark Research Corporation, Houston, Texas, United States May 2014 - April 2017 Crew Trainer McDonald's, Houston, Texas, United States January 2017 - February
2018
Manager Toys R Us
April 2018 - June 2019 Recruiter Lifeline Health
March 2022 - July 2022 Remote Paper Scorer Pearson August 2016 - June 2017 Daycare Teacher Langham Creek High School Education
August 2017 - December
2021
Bachelor Degree in Psychology Sam Houston State University August 2017 - December
2021
Bachelors Degree in Criminal Justice and Corrections Sam Houston State University, Huntsville Key Skills
Certifications
July 2022 SEO Certification
November 2021 CPR Certification
July 2022 Content Marketing Certification
July 2022 Social Media Marketing Certification
July 2022 HR Consulting
Madison
Mathews
Sam Houston State Graduate
16027 Gladebrook Glen LN
Houston, Texas, 77095
****************@*****.***
LinkedIn: www.linkedin.com/in/madison-mathews-
388473224
Conducted government surveys over the phone
I properly prepared all of McDonald's World Famous food I obtained the ability to train and mentor new crew members Greeting customers with a smile and took accurate food orders I accomplished department objectives by managing staff; planning and evaluating department activities I ensured a safe, secure, and legal work environment I maintained my staff by recruiting, selecting, orienting, and training employees I reviewed multiple resumes and focused on recruiting employees who matched up best! I assisted with the interview processes
I developed and updated job descriptions and job specifications Scored written papers
Created lesson plans and taught 3-6 year olds
Market Research
Stressful Situations
Customer Service
Daycare Teaching
Recruiting
Typing 60+
Manager
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