Project Manager It

KAZUKI ARAKAKI

Spanish Fork, UT 801-***-**** ****.*******@*****.***

TRUSTED SENIOR IT MANAGER

Senior IT Project Manager • IT Director • Technology Strategy Director • Global IT Manager Enterprise Modernization Initiatives • Technical Documentation Design Enhanced technical documentation • Managed cross-organization task force Non-Profit District Chairperson

WORK EXPERIENCE

Church of Jesus Christ of Latter-Day Saints, Riverton, UT Feb 2020 - present Server Engineer II

● Engineered a standardized model for server patching, optimizing the infrastructure of over 9,000 servers and saving more than 200 person-hours weekly.

● Strengthened implementation of Microsoft 365 and Azure AD to boost operational efficiency.

● Managed a 90-specialist task force to resolve system outages and security issues quickly.

● Designed a comprehensive standard for technical documentation, cutting technician onboarding time and costs while enhancing fault tolerance and operational efficiency.

● Monitored workflow tickets for the Server Compute team, escalating as needed. Entech, South Jordan, UT Dec 2018 - Sep 2019

Senior Systems Engineer

● Increased capabilities for multi-state clients by modernizing systems to meet or exceed enterprise standards while lowering operating costs by 15%.

● Provided admin support for Office 365, Azure, and AWS to enhance cloud performance.

● Implemented comprehensive global security standards across all internal and client networks, effectively preventing potential intrusion and minimizing overall system impact.

● Recovered clients from ransomware attacks, restoring operations and safeguarding data.

● Managed a diverse team of onsite technicians, skilled internal engineers, and 180fusion, Draper, UT May 2014 - Nov 2018

Technology Manager & Project Manager

● Achieved a sustainable reduction of over $1,500 per month in network infrastructure operating costs while enhancing SLA compliance and system stability.

● Revamped Active Directory to improve Identity Access Management for Exchange and Office 365.

● Led teams of engineers and developers to achieve project goals and timelines.

● Implemented strategic planning initiatives to align with executive stakeholders’ goals.

● Established new security standards for auditing employee access to critical information.

● Created Helpdesk protocols and service metrics to enhance customer support efficiency. EDUCATION

Western Governors University 2024

Master Of Science, Information Technology Management Bachelor Of Science, Information Technology & Computer Science TECHNOLOGIES, LANGUAGES, CERTIFICATIONS, SKILLS

Technologies: Microsoft 365 • Office 365 • Intune Deployment • Microsoft Exchange • Sophos • PowerShell • Red Hat Linux • IAM • VMWare vSphere • Microsoft Hyper-V • DNS • DHCP • Active Directory • Azure AD • SugarCRM • AWS - Cloud Computing • MDM • SCRUM • Agile • DevSecOps

• Citrix • Cisco Meraki

Skills: Server Infrastructure Optimization • Microsoft 365 Integration • Azure Active Directory Management • Technical Task Force Leadership • System Outage Resolution • Technical Documentation Standards • Workflow Ticket Monitoring • Cloud Performance Enhancement • Global Security Standards Implementation • Ransomware Recovery Strategies • Multi-State System Modernization • Office 365 Administration • AWS System Management • Network Cost Reduction • SLA Compliance Enhancement • Active Directory Revamping • Identity Access Management • Engineering Team Leadership • Strategic IT Planning • Security Protocol Establishment • Helpdesk System Development • Customer Support Metrics • Enterprise Standard Compliance • Technical Onboarding Efficiency • Fault Tolerance Improvement • Operational Efficiency Boost • Data Protection and Privacy • Critical System Auditing • Stakeholder Engagement in IT • Cloud Infrastructure Management

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