Customer Service Representative
Resume:
SARAH E HARWELL
*** **************** ** ******** ** 75149
*****.*********@*****.***
Objective
Diligent and personable customer service representative seeking a part time virtual work from home position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible.
SKILLS AND ABILITIES
Great organizational skills
Excellent problem-solving skills
Customer Service Skills A plus
Experience
August 2020-
Present
Dec 2009 -
Oct 2020
Lee Hecht Harrison
Guest Engagement Specialist
Call and engage with candidates eligible for career services
Provided by their previous employer
Hilton Worldwide
Guest engagement specialist
·Took care of customers needs
·Liaison between hotel and customers when there were issues or compliments
·Made reservations
·Took care of all Hilton honors customers and accounts
April 2004 - February 2015
Starbucks
Batista and Shift Supervisor
EDUCATION
January 2004 – December 2007
Bachelors Degree, Healthcare Administration, University of Phoenix
REFERENCES
Cherie Goswick 817-***-****
John Summey 817-***-****
Jennifer Duffey 214-***-****
Additional references upon request
Contact this candidate