Business Development Customer Service

Rafael E Wescott

Cell: 404-***-****

E-mail: *************@*****.***

Summary of Qualifications

Sales management with over twenty years' experience supervising, training and motivating sales staff; planning sales strategies; increasing sales revenues. Professional Experience:

LinkedSelling (2019-Present)

Founded by, Wall Street Journal bestselling author & CEO, Josh Turner and President, Ben Kniffen, we at LinkedSelling are recognized as the leading expert in the world when it comes to growing your business using LinkedIn, email and dialing campaigns. Since 2010 we've developed

& refined the relationship-focused lead generation system that we have now implemented for thousands of clients in just about every industry you can think of. Generating over $1 billion dollars in new revenue from the leads attributed to our system. Position Held- Sales and Business Development Co-Director

High levels of personal and professional responsibility and be able to quickly internalize coaching and training.

Possess both the skill to work within a team as well as independently.

Comfortable with being held accountable to prospecting metrics and various sales related key performance indicators.

Analytical skill set, strong presentation skills, ability to interact with any level within an organization.

Demonstrated ability to achieve sales quotas and other metrics.

Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.

Home Depot: Kennesaw Contact Center (2018-2019)

Position Held- SMS/ Messaging Specialist

Highly skilled at using a computer-based platform using multiple applications, to include transcription, multitasking, chatting, or messaging, and maintaining effective communication with the customer.

Skilled at consistently providing excellent customer service, following through on responsibilities to customers and recovering from any errors made.

Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast-paced environment.

Demonstrated ability to effectively communicate with customers. Possesses effective listening, speaking, and writing skills. Skilled at adjusting communication style to meet audience needs and expectations.

Comfortable engaging with customers who may exhibit frustration, and comfortable taking responsibility for errors on behalf of the Company.

Capable of and interested in continuous learning primarily focused on the business, customer service techniques and products and services sold at The Home Depot. Botkeeper (2017-2018)

botkeeper, a progressive software company with over 1000 clients in its early stages of growth automating financial bookkeeping, brings the next wave in machine learning and artificial intelligence technology to an important and critical aspect of any business, bookkeeping. Position Held- Sales and Business Development Manager

• Engage prospects through email, phone, and social to generate interest in botkeeper

• Autonomously conduct polished calls and presentations with prospects

• Thoroughly qualify opportunities and seamlessly hand-off to an Account Executive

• Maintain high activity volume and quality

HousesATL (2015-2017)

Houses ATL has been in business for several decades not only helping buyers and sellers here in metro Atlanta, but also buying and selling our own inventory of properties. We have more than two decades of experience in real estate, not only as brokers but also as principal investors in both residential and commercial markets.

Position Held- Sales Director

● Supervising and training Real Estate Agents

● Supervising and training Inside Sales TEAM

● ZOHO (CRM) training

● Phone sales training

● Prepare employee payroll, budget, and inventory reports.

● Develop new leads (Generating 80-100 PA/POF per month)

● Obtaining Pre-Approval letters and (POF) Proof of Funds for RE Agents Tower Point Capital (2013-2015)

TowerPoint Capital is proud to be the only leading institutional investor in cellular site locations, wholly owned by the firm’s senior management team. This unique corporate structure empowers TowerPoint to make serving our landlord and corporate partners our primary focus. Position Held- Director of Acquisitions

● Present qualified candidate (or “no candidate”) package to our Client

● Negotiate on behalf of Client lease or amendments with landlord

● Coordinate with Client’s legal department

● Acquire all existing site documentation from owner

● Complete and submit tower application

● Coordinate and track preparation of lease with owner from start to finish

● Coordinate title search

● Review existing Client lease to verify scope of work is covered Citysearch/ CityGrid Media IAC (2006-2013)

CityGrid: One of the largest content and ad network for local, aggregating more than 800K paying advertisers, enhanced listings and content for 18M businesses, reaching more than 140M unique users across 250 web and mobile sites.

Position Held-Team Lead/ Inside Sales Manager

• Develop leads, opportunities, and achieve goals to build inside sales through multiple sources. Manage the Inside Sales Team while creating and implementing strategies to obtain sales targets and achieve results.

• Daily training, motivation and supervision of 15 full-time inside sales staff.

• Develop and maintain direct advertising campaigns and sales budgets.

• Represent company and interact with potential clients.

• Increased revenue from 75% to 130% for existing clients.

• Successfully rose inside sales team to the top 5% of the company in sales and revenue generation exceeding goals monthly and quarterly averaging over 120% of plan consistently as inside sales manager for CityGrid Media.

• Generating over $1 million dollars a year in billing increasing billing growth 7-10% every year for the past 4 years.

• Builds and develops new projects by enabling a strong foundation for future and repeat satisfaction of clients, with one goal in mind, to close and maintain all accounts.

• Experienced in PFP, CPM, SEM, SEO, AdWords, TPS, and Social and Mobile Media proficient in social networking tools~ Facebook, Twitter, LinkedIn and Salesforce. Professional Skills

• Team Motivator

• Skilled Team Leader

• Content Writing/ Search Optimization

• Google Certified AdWords

Contact this candidate