Customer Service Inventory Management

Toryun Ellis

318-***-**** ************@*****.***

Profile

Dynamic and detail-oriented General Merchandiser with over 2-3 years of experience in retail and merchandising. Proficient in product placement, inventory management, and sales optimization. Known for implementing creative strategies that enhance store presentations, boost sales, and improve customer satisfaction. Strong organizational skills with a proven ability to manage multiple tasks and projects efficiently. Adept at analyzing market trends and consumer behavior to drive strategic merchandising decisions. Highly motivated team player with excellent communication and problem-solving abilities. Experience

GENERAL MERCHANDISE WALMART OCTOBER 2022 – SEPTEMBER 2024 SHREVEPORT LA 71115

· Inventory Management: Efficiently managed inventory levels by monitoring stock, conducting regular counts, and replenishing merchandise to ensure optimal product availability.

· Product Placement: Strategically arranged merchandise displays to enhance product visibility and drive sales, adhering to corporate visual merchandising standards.

· Team Collaboration: Worked collaboratively with team members to complete store resets, seasonal changes, and special projects, contributing to a cohesive work environment.

· Merchandising: Maintained clean and organized shelves by facing products, rotating stock, and following company guidelines for display and presentation.

· Stock Replenishment: Efficiently unloaded deliveries and restocked shelves to ensure products are readily available for customers.

FULFILLMENT ASSOCIATE TARGET SEPTEMBER 2021 – AUGUST 2022 SHREVEPORT LA 71105

· Order Processing: Accurately picked, packed, and prepared online customer orders for shipment, ensuring timely and correct delivery.

· Customer Service: Provided excellent customer service by addressing inquiries and resolving issues related to order fulfillment.

· Team Collaboration: Worked closely with team members to ensure smooth operation of the fulfillment process, especially during high-demand periods.

· Technology Use: Utilized handheld devices and technology systems to manage inventory, process orders, and track shipments.

· Quality Control: Ensured all products met quality standards before packing and shipping to customers.

· Efficiency Improvement: Identified opportunities to improve the efficiency and accuracy of the order fulfillment process. More Trained and worked areas/positions (target)

GENERAL MERCHANDISE

FREEZER STOCKER

Education

GREEN OAKS PERFORMING ARTS HIGH SCHOOL AUGUST 2020- MAY 2024 DIPLOMA SHREVEPORT LA 71107

Skills & Abilities

· Product knowledge

· Visual merchandising

· Adaptability

· communication

· Leadership

· Collaboration

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