Customer Service Dining Room

Kelvin A. Joseph

* **** **. ************, ** ****3

Mobile: 443-***-****

Email: ************@*****.***

Objective:

Talented waiter and bartender with 19 years of experience in the restaurant industry. Seeking to continue offering exceptional customer service to guests and to encourage customers to return to the restaurant following an superior dining experience. Experiences:

Skip Jack’s Seafood Grill & Bar 2013 to September 2023

*Waiter

Welcome and seat guests

Informed guest of special of the day, submit food order to kitchen

Ensure customers are satisfied with their meal and encourage them to visit again Pineapple Pete’s Restaurant 2005 – 2012 & 2018

*Waiter & Mixologist

Welcome and seat guests

Informed guest of special of the day, submit food order to kitchen

Ensure customers are satisfied with their meal and encourage them to visit again Qualichi Restaurant

*Waiter & Mixologist Jul. 2003 - Aug. 2008

Welcome and seat guests

Informed guest of special of the day, submit food order to kitchen

Ensure customers are satisfied with their meal and encourage them to visit again Reggae Café

* Bar Manager Mar. 2001 – Mar 2003

Managed 4 personnel

Reviewing inventory of the kitchen & bar

Bartender & Waiter

Maintaining the property & surrounding areas

Elected St. Maarten Best Bartender – The Daily Herald 2005 Port de Plaisance Hotel

* Waiter Aug. 2000 – Nov. 2000

Prepare the dining room for dinner, banquets etc.

Recommend and explain the House Special

Take the order from the customer and submit to the kitchen staff

Present meal to the customer, ensure that all is well, and confirm satisfaction of their order.

Greenhouse Bar & Restaurant

* Waiter May 1996 – Jun 2000

Welcome and seat guests

Informed guest of special of the day, submit food order to kitchen

Ensure customers are satisfied with their meal and encourage them to visit the restaurant again

Dario’s Restaurant

* Waiter Feb. 1995 – Feb. 1996

Set up dining room for Dinner

Welcome guest and seat guest based on reservations

Present menu and wine list to guest

Submit their request to the kitchen

Deliver meal and drinks to guest

Ensure they are happy and encourage them to visit again Education:

Portsmouth Government School (Graduated)

Basic General Subjects

Portsmouth Secondary School (Completed)

General Secondary Subjects

Attended Cyber Port Computer School

Word, Excel, Publisher and Explorer

Interests:

Playing Soccer and enjoying watching all types of sports References:

Upon request

Contact this candidate