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CONTACT
Address: San Antonio Texas *****
Phone: 210-***-****
Email: ***********@*****.***
SKILLS
• Office Administration
• Medical Device Sales
• Training and Coaching
• Payroll and budgeting
• Recruitment and marketing
techniques
• Insurance billing/Verifications
• Resource management
PROFESSIONAL SUMMARY
Dependable, experienced office administrator skilled at managing diverse needs in challenging, fast-paced environments. Friendly and energetic professional with remarkable communication and prioritization skills. WORK HISTORY
Clinical Educator, 12/19 to Present
Novasyte, LLC - San Antonio, TX
• Sales trainer for BARD promoting cardiac medical devices
• Marketed through direct contact with Physicians to educate them of our products and their efficiency through presentations and health fairs
• Coached, onboarded and trained new hires for continuing development
• Assisted Surgeons in the operating room as a liaison for training purposes Patient Access Supervisor, 04/2019 to 09/2019
Nix Hospital - San Antonio, TX
• Conducted and administered fiscal operations, including payroll processing, planning budgets, authorizing expenditures, reimbursement rates per insurance company, and coordinating financial reporting
• Directed and conducted recruitment, hiring and training of personnel
• Prepared activity reports to inform management of status and implementation plans of programs, services, and quality initiatives Office Manager, 12/2017 to 02/2019
Texas Fertility Center - San Antonio, TX
• Performed difficult staffing duties, including dealing with under-staffing, refereeing disputes, firing employees, and administering disciplinary procedures
• Planned and conducted new employee orientation to foster positive attitude toward organizational objectives
• Identified staff vacancies and recruited, interviewed and selected applicants
• Coordinated work activities of subordinates and staff relating to employment, compensation, and employee relations
Office Manager, 10/2009 to 11/2017
Southwest Allergy & Asthma Center - San Antonio, TX
• Supervised medical and clinical staff in a private physician practice
• Implemented office policies to create a more efficient daily workflow by way of staff meetings, employee activities and interactive team building
• Conducted orientation sessions and arranged on the job training for new hires
EDUCATION
Bachelor of Science, Human Resources,
Grand Canyon University, 2023
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CHELSY A. MARTINEZ