Customer Service Representative
Resume:
Raelonda Noonan
Toledo, OH *****
*********************@***********.***
Authorized to work in the US for any employer
Work Experience
Sales Lead
Archway Marketing Services-Remote
October 2022 to Present
• Led a high-performing sales team of XX members, consistently exceeding monthly revenue targets by XX%
• Negotiated key contracts with major clients, resulting in an annual revenue increase of XX%
• Managed the entire sales process from lead generation to closing deals, ensuring timely follow-up and accurate documentation
TSR
Expivia Interaction Marketing Group Inc.-Erie, PA
December 2019 to June 2024
I handle inbound phone calls for customer that are calling to enroll in dental coverage, have dental questions, answer and handle any concerns, and I also provide them dental locations they are able to attend in their area.
Customer Service Representative
Professional Communications Answering Service-Erie, PA December 2018 to May 2019
I answered phone calls for companies that were closed or on break and took messages. Education
Associate in Businesses Management
Chicago State University - Chicago, IL
August 2004 to May 2007
High school or equivalent in General
Northland High School - Columbus, OH
August 2000 to June 2003
Associate
Skills
• Call Center (10+ years)
• Customer Service (5 years)
• Customer Support (3 years)
• CSR (3 years)
• Customer Care (3 years)
• Technical Support (1 year)
• Troubleshooting (3 years)
• Live Chat (3 years)
Contact this candidate