Customer Service Support Specialist

Melissa “Tristin” Leigh Sampson, (They/Them)

**** ******* **., ********, ** 92040

619-***-**** Call/Text

*************@*****.***

Professional Overview, Skills, and Qualifications:

I seek a position that will enable growth and learning opportunities that benefit me and the organization. I am a highly motivated, dependable, hard-working individual with respected customer service skills. I am dedicated and passionate. I have admirable organizational and creative thinking skills, a strong work ethic, and drive. Peer Support Specialist Trainee 11/22/24 to Current

• Support and empower peers to recover, accomplish their goals, find meaning and purpose in life, and reconnect with themselves and others.

Residential House Cleaning 2018 to 2024

• Deep cleaning, including windows, scrubbing, and sanitizing; knowledge of cleaning supplies; polite disposition; ability to stand, sit, and stoop for long periods; positive attitude Family Caregiver/Stage 4 Cancer/Home Hospice 2021 - April 2024

• Provided emotional support and comfort around the clock

• Prepared and served all meals

• Coordinated all required appointments and emergency needs

• Cleaned and maintained all surrounding living areas, including changing all bedding Insta-Cart 2018 - 2020

• Personal Grocery Shopper/Door Delivery

Personal Assistant/Paralyzed Rehabilitation 2017

• Provided emotional and physical support/Running daily errands/Drove to appointments Cotton-On (Men, Women’s & Children’s Clothing) 2015-2016

• Floor Sales/Customer Service/Maintained/Organized/Processed Stock Mint Footwear (Men & Women’s Shoes) 2010-2014

• Key Holder/Floor Sales/Cashiering/Processed Stock/Visual Merchandising/Displays G-star Raw (Men & Women’s Clothing) 2008-2009

• Floor Sales/Customer Service/Cashiering/Processed Stock/Visual Merchandising/Displays Education:

• Recovery International (RI), Peer Support Specialist Graduate 2024

• Fashion Institute Design Merchandising (FIDM), San Diego/Los Angeles, CA 2005-2007 Associate in Arts (AA) Degree, Visual Communications

• Valhalla High School, Diploma, El Cajon, CA 1999 EXCELLENT REFERENCES UPON REQUEST

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