Customer Service Representative
Resume:
Sandra West
Contact
Vineland, NJ *****
******************@*****.***
Objective
My current job objective is to obtain employment where I can utilize my customer service and computer skills. In the future, I would like to work as a supervisor in the medical field.
Education
Millville Senior High School
Millville, NJ 08332
1980-1984
Cumberland County College
Vineland, NJ 08360
1984-1986
Business Management
Minor in Business Law
Rowan College of South Jersey
Vineland, NJ 08360
Currently Attending
Ed2go Courses
Certified Electronic Health Records
Key Skills
Customer Service
Organized
Team Player
Communication
Problem Solving
Leadership
Microsoft Office
Microsoft Word
Microsoft Excel
Quick books
Experience
September 2011 to Present
Business Owner • Dreamwise LLC
Our office has slowly decreased in work since the pandemic, but we currently own a medical transportation company in which we are partnered with Medicaid State services to transport Medicaid members to medical appointments. These medical appointments included routine doctor visits, dialysis treatments, physical therapy sessions, and other healthcare related trips. in this position, we were frontline support for our clients and vendor. We handled complaints and any concerns with professional.
November 2022 to November 2023
Customer Service Representative – Navient Solutions
Received inbound calls from customers concerning disability and unemployment claims. Fast-paced atmosphere, extremely high-volume call center. Communication and empathy are given to all clients. We handled and committed to resolutions complaints immediately.
September 2006 to September 2011
Account Manager • Walmart
I supervised front-end cashiers and department managers in the cashflow of the store. This included counting receipt deposits, collections, loss prevention services, and shrinkage services. I also attended monthly sales meetings to review store objectives and company achievements.
Complaints were handled in a professional and positive manner. We displayed quick and effective service to ensure that customer concerns are addressed and handled in a appropriately.
Contact this candidate