Account Manager Key
Resume:
WARID Ilham
N **, rue*, dallila*, Ain Sebaa Casablanca, Maroc
*****.*****@*****.***
Driver licence
Aesthetics Key Account Manager
Skills:
• Product Launch Management
• Medical Product and Device Sales
• Pharmaceutical Sales Expertise
• Marketing Strategy Development
• Market and Sales Analysis
• Revenue Monitoring and Analysis
• Key Account Management
• Business Development
• Debt Collection
Professional experience:
Septembre2024 : Director, Head of a Medical Aesthetic Center – Al Ghandi Clinic Casablanca Morocco
February 2024 – May 2024 : Conducted market research in Boston USA for own business launch
(SPA project)
November 2012 to January 2024: Key Account Manager – Allergan an Abbvie company Medical aesthetics (toxin, hyaluronic acid Juvederm) and ophthalmological products
• Driving revenue growth with key clients and prospects within the sector.
• Monitoring and analyzing sales performance and market trends.
• Defining and implementing commercial strategies.
• Assessing customer and prospect needs.
• Developing innovative market-adapted offers.
• Contracts negotiation and invoicing follow-up.
• Responding to tenders and requests for proposals. January 2011 to November 2012: Medical Representative – NOVARTIS Morocco
• Business Development
• Contributing to the definition of the commercial strategy.
• Driving market share growth.
• Conducting customer satisfaction surveys (service quality, advice, responsiveness, complaint handling, delivery tracking).
• Monitoring commercial performance indicators and proposing improvement actions.
• Preparing periodic activity reports.
2009-2010: Project coordinator and Customer service officer: A-spa Morocco Diplomas:
2005-2006: Baccalaureate in Experimental Sciences at La Residence School Group. Casablanca Morocco
2006-2009: Physiotherapist diploma at the Higher School of Physiotherapy in Casablanca LANGUAGES:
Arabic: Native
French: Fluent
English: Professional proficiency (written and spoken)
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