Operations Manager Customer Service

Julian J. Lloyd

**** ******** *****, ********, ** 94553

mobile: 510-***-****

email: ******.*.*****@*****.***

PERSONAL STATEMENT

My desire is to beneficial to everyone within my sphere of influence, be they clients or colleagues. The work environment must be fast-paced, employee friendly, and provide me the opportunity to make use of my hard earned skills while working with other highly motivated individuals. EDUCATION

Florida State University

Bachelor of Fine Arts

August 1999 - May 2003

EMPLOYMENT

Citibank

Branch Manager

July 2021 - Present

Tourneau/Bucherer

Service Manager

July 2018 - July 2021

Tiffany & Co.

Operations Professional

May 2016 - July 2018

Louis Vuitton

Expert Client Advisor

July 2014 - April 2016

Tiffany & Co.

Operations Professional

September 2013 - July 2014

DSW Designer Shoe Warehouse

Assistant Operations Manager

November 2011 - September 2013

IKEA

Frontline Function Support

October 2006 - November 2011

SKILLS

Excellent verbal and written communication skills

Exceptional customer service skills

Detail-oriented

Sales

Team Building

Proficiency in Microsoft Office Suite

Time management

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