Supply Chain Customer Service

Devona Garner

Logistics Expert

Versatile logistics expert and customer service professional with a

strong background in supply chain management, inventory control, and transportation logistics. Proven track record of optimizing operations, reducing costs, and enhancing delivery efficiency. Chicago, IL 60637

312-***-****

**********@*****.***

EXPERIENCE

Air General - O’Hare, Schiller Park, IL — Office Agent DEC 2022 - JUN 2024

- Overseeing the movement of both inbound and outbound flights for Aer Lingus.

- Ensuring the precise measurements and pallet capacity of aircraft through direct communication.

- Collecting and processing necessary documents for all cargo journeys on the given day.

Elite Transit, Chicago, IL — Dispatcher

NOV 2021 - OCT 2022

- Communicating with Drivers to provide them with necessary information, such as pick up and delivery locations and expected times.

- Maintaining accurate records of shipments, deliveries, and hours of service.

- Monitored and tracked the status and location of dispatched units, providing updates as necessary to customers.

Uber Freight, Chicago, IL — Account Coordinator

FEB 2019 - SEPT 2021

- Optimizing supply chain management through the coordination of inbound and outbound facility calls.

- Root cause analysis and issue resolution in collaboration with Business Partners.

- Assigning new customers to open opportunities of joining and organizing first load assignments.

SKILLS

Computer Proficiency

Time Management

Adaptability

Problem Solving

40 WPM - Typing

Critical Thinking

Flexibility

Communication

Reliability

Planning

Resilience

EDUCATION

Dunbar Academy, Chicago, IL

- Diploma

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