Customer Service Inventory Management
Resume:
SKILLS
Computer Building
EMPLOYMENT HISTORY
PROFESSIONAL SUMMARY
Customer Service Representative with over 10 years of experience in retail environments, adept at managing customer interactions and resolving issues with efficiency. Skilled in utilizing Salesforce for transaction processing and proficient in troubleshooting software problems, enhancing customer satisfaction. Demonstrates strong competencies in inventory management, safety regulations, and team leadership, aiming to leverage these skills to improve service delivery and operational efficiency.
Salesforce
Safety Regulations
Inventory Management
1123 east blancke street, Linden, United
States, 07036
***************@*****.***
SQL
Windows Setup
Troubleshooting
Customer Service
Effectively handled customer service and team management Demonstrated strong adherence to health & safety regulations Exhibited skill in financial management and shrink reduction Showcased innovative problem-solving through strategic planning and execution Boosted store efficiency by implementing strategic operational changes. Introduced new inventory management system, reducing costs by 3.3%. Maintained impeccable safety records through rigorous adherence to health standards. Spearheaded a team initiative that increased store profits by 10%. Inspired team of 5, fostering a culture of success and high performance. Welcomed and engaged with customers, fostering a friendly environment Efficiently took and prepared orders, maintaining a high level of service Upheld cleanliness standards, ensuring a safe and sanitary workspace Enhanced customer satisfaction by expertly managing beverage quality and speed of service. Maintained highest cleanliness standards, ensuring a hygienic and inviting store environment. Led the team in unloading trucks and organizing inventory with precision and care Implemented effective problem-solving strategies to ensure customer satisfaction Maintained high standards of cleanliness and safety in the workplace Managed a variety of equipment for efficient inventory handling Boosted productivity by streamlining unloading and inventory placement processes Streamlined inventory management, enhancing team efficiency and reducing unload times. Fostered a collaborative team environment, ensuring high standards of cleanliness and safety. Maintained precise inventory records, ensuring accurate stock levels and timely replenishment. Eagerly assisted customers, resolving issues promptly to ensure satisfaction and loyalty. JAN 2014 - SEP 2017
Barista, Starbucks, New York, NY
DEC 2017 - MAY 2020
Assistant Store Manager, Pret A Manger, New York, NY MAY2020 - PRESENT
Team Lead, Walmart, Linden, NJ
GABRIEL PALMER
CUSTOMER SERVICE REPRESENTATIVE
EDUCATION
LANGUAGES
Spanish
SEP 2013 - JUN 2015
Associates degree, Borough Manhattan Community College SEP2008 - JUN2012
High School degree, Manhattan comprehensive
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