Roseanne Johnson
Oakland, CA
*****************@*****.***
• Being Detail-Oriented
• Improving Customer Experience
• Positive Attitude
• Bilingual Customer Support( speaks a little Spanish)
• Time Management
• Interpersonal Skills
• Complaint Resolution
• Communication
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Baggage Handler
Swissport International Ltd. - San Francisco, CA
October 2022 to Present
Sorting baggage
Production Associate
Tesla Fremont Factory - Fremont, CA
December 2021 to Present
participates in the assembly and production of Tesla vehicles Complete standard work process and follow work instructions, procedures, and rotate as required Medical Courier Driver
Hospital Couriers Corp - Richmond, CA
April 2021 to Present
Delivering and picking up specimens
Delivery Driver
Hospital Couriers Corp - Richmond, CA
April 2021 to Present
transported medical equipment and items between different healthcare facilities while managing deliveries and pickups, taking orders, and sending invoices to clients documented all movements of medical property or equipment Delivery Driver
DoorDash - Oakland, CA
June 2019 to Present
Delivered food
Delivery Driver
NorCal LastMile LLC - Richmond, CA
September 2022 to September 2022
Driver Helper
UPS - Oakland, CA
October 2021 to December 2021
Helping drivers delivery packages
UPS Driver (Seasonal)
UPS - Richmond, CA
October 2020 to February 2021
Ramp Agent
Oakland International Airport - Oakland, CA
February 2020 to March 2020
Cleaning airplanes
Marshaling them out
Preparing flights
Delivery Driver
Amazon.com - Richmond, CA
November 2019 to January 2020
Delivered packages
FedEx Driver
FedEx Express
November 2015 to November 2019
Transport containers to different parts of FedEx airport Sales Associate
Bath & Body Works - Emeryville, CA
September 2017 to January 2018
Drove sales through engagement of customers, suggestive selling, and sharing product knowledge Greet and received customers in a welcoming manner Responded to customers' questions
Directed customers by escorting them to racks and counters Sales Associate/Cashier
Citi Trends
March 2016 to June 2016
Front Desk Clerk
Motel 6 / Studio 6 - Oakland, CA
August 2015 to February 2016
responsible for taking care of guests while they stay at the hotel taking any reservations, answering any guest questions, recommending local attractions to guests, and answering any phone calls
Call Center Representative
letote
October 2015 to October 2015
Temporary job
Answered phones
Made attendance sheet for employees that were late Handled customers complaints
Maxwell Elementary School
Teacher's Assistant
2013 to 2013
Glenview Elementary School
Summer Program
2012 to 2012
Education
High school or equivalent
Dewey Academy
Early Hood Child Development
Merritt College
Cosmetology vocational school
Avalon School of Cosmetology
Skills
• Typing (Less than 1 year)
• clean driving record (5 years)
• Customer Service (1 year)
• Delivery Driver Experience
• Courier
• Warehouse Experience
• Teaching
• Load & Unload
Certifications and Licenses
CDL
Guard Card
April 2021 to Present
Additional Information
Good at performing Sales Associate with less than 1 year experience in retail sales and a reputation for exceeding performance benchmarks. Skilled at leveraging consultative sales techniques to upsell products and exceed sales targets. Demonstrated leadership skills that align teams and strengthen brand loyalty through exceptional customer service. Seeking to apply diverse sales experience to take next career step with a retail organization dedicated to providing world class customer service and producing strong team leaders.
Core Qualifications
Retail Sales
Marketing and Promotions
Customer Service
Consultative Selling
Visual Merchandising
Inventory Management