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Delivery Driver Customer Support

Location:
Manteca, CA
Posted:
December 07, 2024

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Resume:

Roseanne Johnson

Oakland, CA

*****************@*****.***

+1-510-***-****

• Being Detail-Oriented

• Improving Customer Experience

• Positive Attitude

• Bilingual Customer Support( speaks a little Spanish)

• Time Management

• Interpersonal Skills

• Complaint Resolution

• Communication

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Baggage Handler

Swissport International Ltd. - San Francisco, CA

October 2022 to Present

Sorting baggage

Production Associate

Tesla Fremont Factory - Fremont, CA

December 2021 to Present

participates in the assembly and production of Tesla vehicles Complete standard work process and follow work instructions, procedures, and rotate as required Medical Courier Driver

Hospital Couriers Corp - Richmond, CA

April 2021 to Present

Delivering and picking up specimens

Delivery Driver

Hospital Couriers Corp - Richmond, CA

April 2021 to Present

transported medical equipment and items between different healthcare facilities while managing deliveries and pickups, taking orders, and sending invoices to clients documented all movements of medical property or equipment Delivery Driver

DoorDash - Oakland, CA

June 2019 to Present

Delivered food

Delivery Driver

NorCal LastMile LLC - Richmond, CA

September 2022 to September 2022

Driver Helper

UPS - Oakland, CA

October 2021 to December 2021

Helping drivers delivery packages

UPS Driver (Seasonal)

UPS - Richmond, CA

October 2020 to February 2021

Ramp Agent

Oakland International Airport - Oakland, CA

February 2020 to March 2020

Cleaning airplanes

Marshaling them out

Preparing flights

Delivery Driver

Amazon.com - Richmond, CA

November 2019 to January 2020

Delivered packages

FedEx Driver

FedEx Express

November 2015 to November 2019

Transport containers to different parts of FedEx airport Sales Associate

Bath & Body Works - Emeryville, CA

September 2017 to January 2018

Drove sales through engagement of customers, suggestive selling, and sharing product knowledge Greet and received customers in a welcoming manner Responded to customers' questions

Directed customers by escorting them to racks and counters Sales Associate/Cashier

Citi Trends

March 2016 to June 2016

Front Desk Clerk

Motel 6 / Studio 6 - Oakland, CA

August 2015 to February 2016

responsible for taking care of guests while they stay at the hotel taking any reservations, answering any guest questions, recommending local attractions to guests, and answering any phone calls

Call Center Representative

letote

October 2015 to October 2015

Temporary job

Answered phones

Made attendance sheet for employees that were late Handled customers complaints

Maxwell Elementary School

Teacher's Assistant

2013 to 2013

Glenview Elementary School

Summer Program

2012 to 2012

Education

High school or equivalent

Dewey Academy

Early Hood Child Development

Merritt College

Cosmetology vocational school

Avalon School of Cosmetology

Skills

• Typing (Less than 1 year)

• clean driving record (5 years)

• Customer Service (1 year)

• Delivery Driver Experience

• Courier

• Warehouse Experience

• Teaching

• Load & Unload

Certifications and Licenses

CDL

Guard Card

April 2021 to Present

Additional Information

Good at performing Sales Associate with less than 1 year experience in retail sales and a reputation for exceeding performance benchmarks. Skilled at leveraging consultative sales techniques to upsell products and exceed sales targets. Demonstrated leadership skills that align teams and strengthen brand loyalty through exceptional customer service. Seeking to apply diverse sales experience to take next career step with a retail organization dedicated to providing world class customer service and producing strong team leaders.

Core Qualifications

Retail Sales

Marketing and Promotions

Customer Service

Consultative Selling

Visual Merchandising

Inventory Management



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