Customer Service Crew Members

DJ

Daquane Johnson

*****************@*****.*** 1-854-***-**** Summerville, SC 29483

Summary

Completed efficient, high-quality landscaping work for business, residential and institutional customers. Maintained cost-effective operations and achieved high satisfaction ratings. Background includes working alone or with crew members to perform several jobs per week.

Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Skills

Mulching practices

Hardscape installation

Rock features

Water management

Garden maintenance

Outdoor structures

Groundskeeping

Pruning techniques

Water features

House cleaning residential/commercial

Renovations residential/commercial

Experience

Russell's landscaping Mount Pleasant, South Carolina

Lead Landscaper

08/2019 - 12/2023

Responded promptly to customer inquiries or complaints regarding landscaping services.

Monitored budgets and ensured financial objectives were met.

Performed erosion control measures to protect landscape features and surrounding areas.

Performed preventative maintenance to keep equipment in excellent working condition.

Pruned and trimmed trees and shrubs with shears and pruning saws.

Planted trees, shrubs, bushes and flowers in decorative planters and displays.

Provided training, guidance and support to all team members.

Followed landscaping designs to determine placement of sod, flowers or foliage.

Created detailed reports outlining progress made on each project.

Cut and trimmed lawns using power mowers and edgers.

Cared for lawns by mulching, aerating, weeding or grubbing.

Operated landscaping equipment to maintain grounds and remove trees.

Pruned trees and bushes to improve visibility and shape.

Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.

Ensured compliance with safety regulations and standards on job sites.

Maintained cleanliness and organization of work areas, tools, and equipment.

Assisted in the selection, installation, and maintenance of various plants and trees on job sites.

Utilized automatic sprayers to mix and spray fertilizers and herbicides onto grass and trees.

Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.

Installed outdoor lighting systems to enhance the nighttime appearance of landscapes.

Cleared pathways of overgrowth, debris, and snow to reduce hazards.

All My Sons North Charleston, SC

Driver/Loader and Unloader

09/2014 - 11/2017

Reported any incidents involving the truck or its cargo to management immediately.

Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.

Maintained accurate logs of vehicle inspections and repair status.

Demonstrated ability to handle emergency situations calmly and effectively.

Maintained delivery schedules without compromising safety.

Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.

Checked loads to ensure that cargo was secure and distributed evenly.

Assisted passengers with loading and unloading their luggage.

Adhered to company policies and procedures related to safety and security standards.

Transported riders to designated stops according to pre-determined schedules.

Inspected vehicles for mechanical items and safety issues prior to operating them.

Collected payments for goods delivered or unloaded.

Interacted with customers pleasantly to meet needs and drive satisfaction.

Verified the contents of inventory loads against shipping papers.

KJ's Sparkle & Shine Summerville, S.C.

Housekeeper

03/2008 - 08/2013

Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.

Interacted pleasantly with clients and guests when performing daily duties.

Ensured that all health standards were met during cleaning operations.

Emptied trash receptacles throughout the property.

Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Reported any maintenance issues or damage to supervisors immediately.

Employed deep-cleaning techniques for areas in need of additional sanitation.

Maintained and organized cleaning supplies stock.

Communicated with maintenance team on damages to repair.

Maintained a clean linen closet by folding sheets neatly on shelves.

Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.

Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.

Used cleaning chemicals following proper guidelines.

Requested maintenance orders to fix non-working equipment and address room damage.

Education and Training

Earl C. Clemens Lexington KY

GED

10/2004

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