Office Assistant Customer Service
Resume:
Melissa Ansley
Samoa, CA *****
****************@***.***
Job Objective: Office Assistant/Receptionist position with room to grow
Summary of Qualifications
Over a year experience in Receptionist/Office Work
Friendly and professional
Experience with computers
General office experience: answer phones, take messages, manage calendars and set appointments
Organized, efficient
Operate general office equipment: fax machine, printer, computers with Microsoft word, Excel and Outlook
Work Experience
Receptionist
Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons entering establishment, figure out nature and purpose of visit, and direct or escort them to specific destinations
Schedule appointments and keep and update appointment calendars.
Customer Service
Receive and process customer payments.
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Take customer orders and convey them to other employees for preparation.
Food Service
Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
Store food in designated containers and storage areas to prevent spoilage.
Portion and wrap the food or place it directly on plates for service to patrons.
Work History
10/2022-3/2023
College of the Redwoods
Student Worker
File student folders
Utilize Microsoft Excel
4/2016/2/2020 County of Humboldt- DHHS
Answer phones
Help customers applying for benefits
Process customer documents and applications
7/2014-7/2015 County of Humboldt- DHHS Eureka, CA
Front Desk Receptionist
Answer Phones
Direct incoming clients
Schedule conference rooms and library schedules
03/2013-5/2013 St. Joseph Hospital Eureka, CA
Food Service Worker
Customer Service
Cash Handling
Computer and telephone skills
9/2011-2/2012 Safeway-Starbucks Eureka, CA
Barista
Handled cash and operated cash register
Prepped drinks for customers
8/2011-9/2011 Kmart Eureka, CA
Cashier
Handled cash and operated cash register
Helped customers and processed returns
10/2010-8/2011 Cream City Café Ferndale, CA
Cashier
Prepped food
Handled Cash
Education
8/2005-6/2009 Fortuna Union High School Fortuna, CA
High School Diploma, Honor Roll, Perfect Attendance
References
Lani Rankin Personal Reference, 903-***-****) I have known for 12 years
Sheryl Silva, Friend 707-***-****, Personal Reference, known for 33 years
Meredith Wolfe, CCS Program Coordinator, 707-***-****, Professional Reference, known for 10 years
Contact this candidate