Medical Records Case Manager

Karla Cortez

***** * **** **. ****, Az. ***** 928-***-**** **********@*****.***

Objective

Seeking a position with an employer that rewards loyalty, hard work and dedication.

Skills & Abilities

Management

Bilingual Spanish, able to speak it fluently, read and write.

Receptionist answered heavy phone calls, screen and directed phone calls, transferred calls to voicemail and wrote out accurate messages.

Meet and greet customers.

General office procedures such as filing, faxing, scanning and copying professional work history.

PC skills Word/Excel and PowerPoint

Experience

Yuma County Public Health Services District Oct 2022- Present

HIV Case Manager /

Facilitate treatments, educate, counsels and advice clients, family members and others.

Maintain records, perform research, assists in report preparation, and reports statistical information.

Create and maintain extensive case files in compliance with County, State and Federal requirements

Coordinate referrals to appropriate County department

Provide advocacy for clients with other State and Federal Agencies

Participates in meetings and case conference

Performs intake, admission assessment, service planning, reassessment, service monitoring and casework.

Amistad clinic / William B. AMistad Jr. Msn, fnp Oct 2018 - Oct 2022

Medical Assistant / Administrative Duties (Clinical Duties)

Taking medical history, explaining treatment and procedure to patients, assisting Nurse Practitioner during the exam.

Taking electrocardiograms

Ankle Brachial Index exams

Specialist Referral processing

Vital Signs, transmitting prescription refills as directed

Arranging for hospital admissions and laboratories services

Welcome Patients, answer a high volume of phone calls, Updating and filing medical records.

Coding and filling out insurance forms

Scheduling patients

Updating and filing patient medical records

Sunset Community Health Center May 2018- Oct 2018

Front office duties for the fast-paced Gynecology/Obstetrics department

Scheduling appointments, Answering a high volume of phone calls, sorting mail

Insurance verification

Answering questions and addressing complaints

Keep updated records and files

Dr. Ray a. Silao/ William b. Amistad Jr. MSN. FNp(Internal Medicine)

Aug 2017- May 2018

Praised for efficient handling of administrative duties. Answering phones, scheduling appointments, maintaining medical records, and processing patients) that allowed doctors and nursing staff to focus on the health concerns of their patients.

Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests.

Medical Records Management

Data Entry (42 WPM)

Patient Scheduling

Taking Patient Vital

Education

Pima Medical Institute Dental Assistant 2009-2010

San Luis High School- Diploma 2006

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