-Customer Service Property Management

*-**-**** - *******

*-**-**** - **-**-****

**-**-**** - *-**-2020

*-*-**** - *-**-2009

**** - ****

**-**-**** - **-**-2004

Matthew Turner

***** ******** **. ****** **.75243

817-***-**** ***********@*****.***

Objective

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Experience

Kraft

Placer/sanitation

-Handling food

-Make sure food is safe

-Placing selected food products on tray

-Santizing equipment

Tyson Foods

Sanitation worker

-Managed hazardous material by following OSHA protocols and arranged for proper remediation.

-Upheld compliance standards by maintaining documentation and adhering to regulatory requirements.

-Handled out-of-hours emergency cleaning, resolving issues quickly and restoring equipment function. Monarch Property

Property management

-Kept yards clean and well-maintained for everyday use.

-Replaced old parts with energy-saving components. removed debris from yards

-Evictions

-Clean outs

-Winterization

Time Rental

Tractor technician

-Changing oil on machines/tractors

-Checking PSI on tires

-Oiling equipment when returned by customer

-Customer service

-Making sure all equipment is safe and ran safely

Pennsylvania Rehabilitation

House keeper

Cleaned residents rooms, taking out trash, sweeping, mopping, dusting, clean bathroom, sanitize everything. Had to make sure all areas were clean and rid of hazardous materials. Telcom

Telemarketer

-Leveraged persuasion techniques, product knowledge and pre-written scripts to overcome objections.

-Contacted potential customers by telephone to sell products, services, or schedule appointments.

-Answered phone calls quickly and efficiently to exceed target goals for customer phone contacts. 2002

2024

-Maintained minimum level of contacts per hour to meet department standards.

-Followed clearly defined conversion management best practices to meet targets. Education

North Crowley High School

GED

GED

Colorado Technical University

Bachelor's in Science and criminal justice

4.0

Skills

Hazardous Material Handling Customer service Equipment operating experience Safety Protocol Adherence Equipment Sanitizing Relationship Building Yard Debris Management Crew Safety Techniques Basic Mathematics Team Collaboration

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