Physical Therapy Aide, Substitute Paraprofessional, server & admin

DIANA LUNA

**** **** **** ****** 347-***-**** Brooklyn, NY 11234

OBJECTIVE: To secure a position with a progressive and dynamic company that will enhance my knowledge and creative ability and will allow me to become an asset to an organization. SKILLS & ABILITIES:

• Excellent communication and interpersonal skills

• Self-motivated, ability to handle multiple tasks simultaneously

• Organizational skills – including filing and handling confidential work EMPLOYMENT HISTORY:

4/19/19 – present Kittery

Server Brooklyn, NY

• Knowledgably recommending menu items based on customers needs and preferences.

• Consistently upselling complimentary dishes and drinks

• Managing orders through financial system using POS digital system

• Maintaining team spirit and positive work ethics on a consistent basis.

• Assisting all staff member to achieve maximum efficiency during all hours to provide exceptional service and guest dining experience

• Excellent communication skills and positive feedback from customers weekly regarding service

11/2016–1/2019 NYC Department of Education Brooklyn, NY Paraprofessional

• Assist in the educational and social development of students

• Assist in the implementation of Individual Education Plans for the students and monitor their progress

• Provide support for individual students inside and outside the classroom to enable them to fully participate in activities

• Assist classroom teachers with maintaining student records

• Support students with emotional or behavior concerns and assist them in developing appropriate skills

• Help transport disabled students to different classrooms and activities 4/2016–11/2016 Evolve Physical Therapy Brooklyn, NY Physical Therapy Aide

• Assisting patients on exercises

• Applying modalities of heat and electrical stimulation

• Monitoring their performance of exercises

• Monitoring physical activities and symptoms

• Checking-in patients at arrival time

• Scheduling appointments

• Verbal and manual cues during therapy with patients 02/09–4/2016 RPT Physical Therapy Brooklyn, NY

Physical Therapist Aide

• Supervise and train new aides

• Cleaning and sanitizing equipment

• Phone coverage

• Insurance verification and authorization

• Vox notes/dictation

• Patient intakes

• Booking and verification of appointments

6/08 – 2/09 Dave and Busters New York, NY

Server/Wait Staff

• Ensured guests have an unparalleled experience

• Ensuring tables are clean and tidy when guests arrive

• Accurately recording food and drink orders

• Familiarizing guests with menu and daily specials

• Operating point-of-sale register system, including processing credit cards and cash transactions

• Assisted with private special events and banquet service 12/07–6/08 Mercy Home Care Brooklyn, NY

VNS Assistant

• Coordinating follow-ups with customers

• Inputting orders

• Filing and light typing

05/07 – 11/07 Scharome Manor Brooklyn, NY

Assistant Coordinator

• Constructing activities for the elderly patients

• Assisting patients with schedules

• Event planning

• Operating phone lines

08/05 – 01/06 Fivo's Restaurant Brooklyn, NY

Waitress

• Waiting tables and taking charge of counter service.

• Stocking serving stations and dining areas

REFERENCES: Furnished Upon Request.

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