Allena Taylor
Housekeeping Professional
I **************@*****.***
IA dedicated and dependable employee who puts the best interests of an employer at the forefront of my
k objectives. With over fifteen years of hotel and housekeeping experience, am motivated and trained
to provide the ultimate guest experience; one that will increase sales and service.
KEY QUALITIFICATIONS
© Quality & Safety Assurance Positive Attitude
@ Time Management © Goal Oriented
Inventory Control Dependable and Consistent
Team Player © Leadership Abilities
EXPERIENCE
Hilton Chicago, Chicago, IL - Room Attendant
2005 - Present
Responsible for maintaining the cleanliness of guests rooms as within hotel policies and standards.
Primary duties include changing of bed linen, sweeping, mopping, dusting, disinfecting common
areas, trash disposal, and polishing furniture.
Additional activities include cart stocking and transporting, replenishing room supplies, following up
with guest requests, tagging and returning lost items, and moving / rearranging furniture.
@ Inventory management to increase hotel cost savings.
Reporting needed repairs and damaged property to ensure quality standards of rooms and hotel.
e Fulfilling special requests at the direction of management personnel.
Hyatt Regency McCormick Place, Chicago, IL - Housekeeping Attendant
1999 -
2005
Cleaned and disinfected guest rooms and suites including common living areas, washrooms, and
bedrooms.
Replenished supplies such as drinking glasses, linens, and bathroom items.
Responded promptly to requests from guests, hotel management, and other departments.
Reported needed repairs or damage to property to hotel supervisor.
Managed and restocked inventory.
Stocked carts with supplies and transported them to the assigned areas.
Quality Inn, Chicago, IL - Housekeeping Attendant
1998 -
1999
Swept, mopped, dusted, and scrubbed rooms including furniture and equipment.
Cleaned and disinfected rooms and furniture as per hotel cleanliness standards.
Responded promptly to requests from guests, hotel management, and other departments.
Daily check of inventory and stock replenishment.
Informed supervisor of needed repairs and guest requests / complaints.
Filled carts with supplies and transported them to the assigned areas.
EDUCATION
High School Diploma General Studies 1991
Martin Luther King H.S., Chicago, IL
References Available Upon Request