Customer Service General Manager

LYNDA FLYNN

Boston, MA ***** ¢ 774-***-**** e **************@*****.***

SUMMARY

Customer service retail professional who is able to learn new skills quickly and work with minimal

supervision. Thrives in high volume environments where knowledge, composure, and interpersonal

abilities are key to success. Takes pride in the ability to work well independently or in a team

environment.

SKILLS

e = Multi-tasker e Team Player e Communication

e Time management e Flexible skills

e@ Customer Service e Retail e Adaptable

EXPERIENCE

General Manager — Lamplighters

Worcester, MA — Jan 2014— Jan 2021

e Maintained proficient cleanliness in all areas of the bar adhering to ServeSafe codes.

e Ensured that every patron felt tended to with respect.

e Responsible for maintaining a fully stocked inventory at all times.

e

Promptly opened and closed the bar.

Manager — Foxy Lady

Providence, RI — Jan 2003—Jan 2013

e Always conducted myself professionally and with patience no matter the situation

e Thrived in a fast-paced hectic environment and remained calm under high pressure

Certified Nursing Assistant — Bayberry Nursing Home

Burrillville RI— Jan 2003 to Jan 2004

e Excellent clinical capabilities such as treating bed sores/ulcers, checking vital signs, and

maintaining infection control protocols

Insured patients were properly fed, cleaned, and woken up at a proper hour.

Familiar with essential medical terminology

In charge of 12 to 16 patients a day

60 bed facility

EDUCATION

Bayberry Nursing Home — CNA License — 2003

University of Rhode Island — 2007 to 2007 — Audited Classes

© Classes: Human Relations, Fundamentals in Interpretation of Sign Language

North Kingstown High School — 2002 — North Kingstown, RI

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