Customer Service Assistant Manager
Resume:
Laura Pallotta
Orem, UT *****
************@*****.***
Professional Summary
Over 7 years experience working with a large variety of people from varying walks of life, including the blind and disabled. Promoted from sales floor to assistant manager to associate manager within first 2 years of employment. Exceptional customer service and social skills with a passion for assisting others. Willing to relocate: Anywhere
Work Experience
Caregiver
Evergreen-Sandy, UT
February 2024 to Present
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Monitored vital signs and promptly reported any changes or concerns to healthcare professionals Homemaker
McKay Inc-0rem, Utah
August 2018 to Present
Caregiver, grocery shopping, laundry, cooking, cleaning, emotional support Production
Innovative Flex Pack-Lindon, UT
January 2020 to December 2021
· Speedily bottled, sleeved, and labeled products for Young Living
· Packaged, boxed, palletized and shipped products
· Performed maintenance as needed to provide a safe and sanitary work environment Digital Online Shopper
Walmart-Lindon, UT
May 2021 to September 2021
· Effectively pick, organize, and dispense hundreds of items each day for online clientele
· Provide face-to-face customer service for in house shoppers to ensure their needs are met
· Work as a team member to guarantee patrons have a smooth and enjoyable shopping experience Re-worker
Pugs-Lindon, UT
January 2019 to December 2020
· Sorted, reworked, organized, and liquidated merchandise
· Meticulously maintained inventory to certify correctly catalogue commodities Volunteer
Braille Institute of Los Angeles-Los Angeles, CA
April 2015 to July 2018
· Taught textile art to classes for the visually impaired
· Binded, collated books and other projects
Helper
self-employed-Los Angeles, CA
June 2014 to July 2018
Help feed the homeless on Hollywood Blvd
Education
College in In home support services
Los Angeles City College - Los Angeles, CA
August 2017 to July 2018
Associates of Art in Art
Bauder College - Fort Lauderdale, FL
September 1983 to June 1985
Skills
• Cashiering
• Public speaking
• Merchandising
• Mentoring
• Teaching
• Sales
• Cash Handling
• Packaging
• Tutoring
• Assistant Manager Experience
• Writing Skills
• English
• Organizational Skills
• Math
• Leadership
• Customer service
• Computer skills
• Bartending
• Warehouse experience
• Assembly
• Restaurant experience
• Manufacturing
• Communication skills
• Food handling
• Hospitality
• Hotel experience
• Food service
• Serving
• Sanitation
• Food safety
• RF scanner
• Warehouse distribution
• Picking & packing
• Order fulfillment
• Caregiving
• Customer service
• Quality assurance
• Personal assistant experience
• First aid
• Serving
• Restaurant experience
• Assembly
• Assembly line
• Manufacturing
• Cooking
• Classroom experience
• Experience working with students
• E-commerce
• Quality control
• Data collection
• Hand tools
• Customer relationship management
• Grocery store
• Home & community care
• Front desk
• Vital signs
• Teaching
• Pricing
• Customer support
• Special education
• Inventory control
• Sales
• Manufacturing facility
• Outdoor work
• Home health
• Research
• Guest services
• Leadership
• Animal handling
• Bartending
• Operating systems
• Door-to-door
• Basic math
• Phone etiquette
• English
• Order fulfillment
• Data entry
• PTSD Care
• Communication skills
• Cash handling
• Writing skills
• Typing
• Warehouse experience
• Marketing
• Warehouse management system
• Factory
• Cash register
• Senior care
• Working with people with disabilities
• ADLs
• Android
• Team management
• Supervising experience
• Nursing
• Cocktail experience
• Organizational skills
Certifications and Licenses
First Aid Certification
CPR Certification
Certified Supply Chain Professional
CPR Certification
CRCST
safe quality food certification
driver's license
food handler certification
servsafe
Professional In Human Resources
Certified Home Health Aide
Groups
American Blind Bowlers Association
May 2016 to Present
Helping the visually Impaired bowl at 2 tournaments. 2017 in Phoenix, Arizona and in 2018, Las Vegas
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