Patient Access Service Specialist
Resume:
Paxton Glazer
Olympia, WA *****
************@*****.***
Professional Summary
Dependable patient access representative skilled in patient registration and documentation management. Promotes office efficiency and patient satisfaction with expert support. Service-oriented team player with good multitasking and organizational skills. Authorized to work in the US for any employer
Work Experience
Patient Service Specialist
Providence Swedish-Centralia, WA
June 2023 to Present
• Managed pre admitting and admitting of patients at a busy facility
• Greeted and admitted patients and caregivers upon arrival
• Verified completeness and accuracy of patients info and documentation in EMR system.
• Screened calls from patients and loved ones to help callers reach correct extensions. Dental Front Office Receptionist
Light Dental Studios-Lakewood, WA
June 2022 to June 2023
• Submitted claims to insurance companies for payment.
• Maintained patients charts, including generating chart numbers, filing and pulling charts.
• Schedules appointments for patients in computer system.
• Collected payments from patients and reconciled Daily Cash reports.
• Verified Insurance prior to appointment to flag chart to discuss discrepancies with patients. Education
High school diploma
Capital High School - Olympia, WA
September 2016 to June 2020
Skills
• Insurance verification (2 years)
• Clinical Data Entry (2 years)
• Patient Admitting (2 years)
• Customer service (2 years)
• Patient Intake (2 years)
• Microsoft Word
• Financial services
• English
• Phone etiquette
• Administrative experience
• Microsoft Outlook
• Microsoft Powerpoint
• Organizational skills
• Customer support
• Typing
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