Customer Service Team Leader
Resume:
Shannon Parise
Clearwater, FL *****
**************@*****.***
Professional Summary
I have over twenty five years of experience In the restaurant in hospitality industry. I am skilled In fast paced casual dining also in fine dining with wine knowledge and proper wine service. Also Team leader and trainer.
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Dunkin Donuts-Clearwater, FL
December 2023 to October 2024
Making coffees taking to go orders, answering phones, operating computer and cash handling and providing great customer service and a very fast paced environment Trainer/Server/Bartender
Benedicts-Clearwater, FL
October 2018 to February 2023
Working.
In a very fast paste diner Hot fresh coffee service.Keeping drinks filled,menu knowledge Taking order entering them correctly into the PO.S system. Delivering hot food to the table promptly, Providing great service, Cashing out the check answering phone.Taking to go orders p o s syste. Catering Coordinator
He said she said catering-Clearwater, FL
January 2013 to February 2021
I was responsible for all of power, the catering details for each event, scheduling the amount of employees I needed for each event, Creating a menu, etc.. then loading everything up transporting the food, beverage utensils everything needed, and setting everything up and coordinating the crew to successfully provide a great catering event for the guests and then coordinating and cleaning everything up, loading everything up properly and returning it to its proper place Server/Bartender
Applebee's
March 2015 to September 2018
Making mixed alcohol drinks, frozen nonalcoholic drinks. Providing great customer service, Taking food orders, entering them into the computer, cash handling answering phones packaging to go orders properly
Certified Trainer/Server/Bartender
Longhorn Steakhouse-Brandon, FL
September 2007 to 2014
Providing great customer service. Menu knowledge upselling,. Running food, pre busing tables, possessions system, cash handling
Education
High school diploma
Brandon, FL
Skills
• Banquet Experience
• Coffee Experience
• Bartending
• Restaurant Experience
• Upselling
• Catering
• Serving Experience
• Food Preparation
• Food Service
Contact this candidate