Customer Service Practical Nursing
Resume:
CONTACT INFORMATION
Email: *****.*******@*****.***
Number: 832-***-****
Address: **** ********* **
Name: Julie Nikol Marquez
SUMMARY OF QUALIFICATIONS
Excellent communication and people skills gained through 3+ years of service/customer service industry. Being multilingual with knowledge and fluency in Portuguese and Spanish, as well as proficiency with Microsoft Word, Excel, Power Point, Outlook, and Google Docs, along with practical nursing skills and basic life support training. Driven, conscientious, and a strong passion for medicine.
EDUCATION
Furr High School
Houston, TX
GPA 3.5
Graduated: June 2022
Texas Woman’s University
Denton, TX
Bachelor of Science in Nursing
Aug 2022- July 2024
PROFESSIONAL EXPERIENCE
Barista- Starbucks, 217 Heights Blvd, Houston, TX 77007 832-***-**** June 2022- August 2022
● Took orders and made sure to watch over the cash register.
● Maintain cleanliness in front of the restaurant.
● Bag/heat food and make handcrafted hot and cold drinks.
● Close the restaurant by restocking, cleaning, counting money, taking down espresso machines and refresher equipment.
● Attended and served nearly 300-900 customers a day. Intern- Interport Houston
14043 Luthe Rd, Houston, TX 832-***-**** (Manager’s Number) 05/2023- 06/2024
● Tasks consisted of filling reports in the program Excel, this included payments, cars being shipped along with customers information.
● Revising car titles and also making sure they are in the system.
● Bilingual translator for customers.
● Schedule of 9-5 Monday through Friday.
● Maintain cleanliness of the office.
● Phone etiquette with customer service
Barista- Common Bond
7680 Katy Fwy, Houston TX, 77024
Started- June 2024- Currently
Tasks consist of being in charge of either bar, front of house, drive through or back of house. Organizing pastries
Making handcrafted drinks.
Cash handling
Serving customers personally
Making food in the back, mostly breakfast foods, lunch sandwiches, etc VOLUNTEER EXPERIENCE/ CERTIFICATIONS
•Centro De Alcance (C.D.A)
Cofradia, Cortes, Honduras
June 2023- August 2023
-Earned a Certificate of Practical Nursing ( Certificado De Enfermería Practica) while visiting Honduras and doing a volunteer program by learning how to do the following:
-Manual Blood Pressure, taking pulse, injections, blood drawing, IV Insertion along with IV bag, how to read pulse oximeter, the normal to dangerous levels of blood pressure, pulse, and oximeter levels, along with other practical nursing basics.
- Was allowed to shadow graduate nurses in their public service jobs.
-Also helped graduate nurses on their volunteer work by taking patients they were seeing blood pressure, vitals, etc.
Certifications:
• TABC Certification and Food Handlers Certification Valid Until 2026
•Basic Life Support Certification (National Heart Association) Valid Until 2026 245*********- E-Card Code
Kentucky Health and Safety Training, LLC- Training Center Gregg Mostello-Instructor
6/8/2024- Course Date
06/2026- Renewal Date
•Medical Assistant Certification (U.S Career Institute) Earned in 2024
Skills:
Multilingual: Understand and Speak English, Spanish and Portuguese Fast Learner
Good communication and people skills
Flexible
CPR Certified
Time management
Emotional intelligence
Cash handling
Practical Nursing Skills
Contact this candidate