Customer Service Representative
Resume:
Harbi Michail
Covina, CA *****
************@*****.***
OBJECTIVE
Proactive, personable, and service-oriented individual seeking customer service position.
WORK EXPERIENCE
Life Time Solutions, Inc, San Dimas, CA
Sales in Home Water Treatment System
05/2018 - 07/2018
●Assesses the customer's drinking water needs.
●Customizes solutions to meet their needs and budgets, either with bottled water delivery or drinking water systems.
●Build relationships with new and existing customers.
Child Visitation Monitor, Norwalk, CA
Independent Contractor
04/2014 - 08/2015
●Monitor and Supervised visits of non-custodial parents with their children.
●Interviewed with the parents and/or child who demonstrated inappropriate physical or verbal behavior.
●Reported problems, issues, or concerns regarding a specific child or parent.
●Maintained contact with the social worker assigned to the case.
Tiki Motel, Huntington Park, CA
Guest Service Representative
12/2011 - 04/2014
●Welcomed guest upon entry to the motel, assisted with check-in and check-out.
●Answered phones, booked reservations, responded to emails and electronic reservations.
●Prepared check-out receipts and collected payments from departing guests.
●Anticipated guest needs, responded promptly and acknowledged all guest concerns.
EDUCATION
Ain Shams University, Cairo Egypt
Bachelor of Arts in Law
SKILLS
●Bilingual - Arabic
●Team-Player
●Flexible
●Organizational Skills
●Customer Service
●Adaptability
●Initiative
●Interpersonal-Communication skills
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