Technical Support Specialist
Resume:
Amanda Boarman
Seymour, IN *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Production Control Scheduler
Austin Tri-Hawk Automotive-Austin, IN
August 2023 to April 2024
Exported customer releases utilizing Plex ERP system to generate daily run plans using Microsoft excel for press and assembly departments; updated jobs in Plex as needed for customers, updated customer orders, conducted daily cycle counts to ensure accurate inventory shown in Plex. Preschool Teacher Assistant
Bright Start Daycare and Preschool-Central City, KY March 2021 to May 2023
Field ops specialist
Gravity Diagnostics-Covington, KY
December 2021 to March 2022
Conducted/assess Covid 19 PCR tests
Technical Support Specialist
Twitter-Owensboro, KY
April 2019 to November 2021
Remote position
Assisted users in issues with their Twitter account; resolved troubleshooting issues Phlebotomy Technician
American Red Cross-Louisville, KY
January 2020 to March 2021
Performed blood draws on donors during blood donation drive events; assisted in setting up equipment for blood drive events
NDT Supervisor
InspecTech-Tell City, IN
July 2012 to January 2020
Developed cohesive presentations customized for technical and non-technical audiences; Calibrated and maintained NDT(non-destructive testing) equipment to achieve production; Conducted training sessions for new employees as well as training classes to ensure updated certifications Plastic Extrusion Operator
Berry Global-Greenville, KY
April 2010 to May 2012
Picker/Packer
Berry Global-Greenville, KY
June 2010 to April 2012
Education
Certification in Phlebotomy
Indiana school of phlebotomy - Indianapolis, IN
October 2020 to Present
diploma
Muhlenberg North High School - Greenville, KY
2005 to 2009
Skills
• Microsoft office (8 years)
• Windows (10+ years)
• NDT (5 years)
• Inspection (5 years)
• Manufacturing (5 years)
• Production (5 years)
• Assembly
• Quality Inspection
• Computer Networking
• Hand tools (5 years)
• Calibration
• Maintenance (5 years)
• Repair, maintenance and installation (2 years)
• Maintenance, repair and installation (3 years)
• Blood sampling
• Medical collection
• Laboratory Experience
• Phlebotomy
• Microsoft Excel
• Basic math
• Venipuncture
• Vital Signs
• Quality Assurance
• Caregiving
• Medical Records
• Insurance Verification
• Documentation review (1 year)
• Special needs
• Power tools (4 years)
• Home care
• SAP (1 year)
• Medical Terminology
• Quality Control
• Production Planning
• MRP
• Front desk
• Assembly
• Non-destructive testing
• Documentation review
• Manufacturing
• Quality assurance
• Production planning
• Quality control
• SAP
• Customer service
• PCR
• Sales management
• Sales
• Windows
• Computer networking
• Forklift
• Microsoft Excel
• Administrative experience
• Caregiving
• Computer skills
• Supervising experience
• Microsoft Office
• ERP systems
• Medical terminology
• Medical records
• Phlebotomy
• Organizational skills
• Technical support
• Communication skills
• Computer skills
• Baking
• Organizational skills
• Administrative experience
• Time management
Certifications and Licenses
Certified Phlebotomy Technician
First Aid Certification
CPR Certification
Driver's License
Forklift Certification
Assessments
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient September 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Basic mechanical knowledge — Proficient
September 2021
Understanding and applying mechanical concepts and processes Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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