United States Data Entry
Resume:
NJEMILE MONK
Folding operator support
Raleigh, North Carolina, United States
*************@*****.***
WORK EXPERIENCE
July 2024-October 2024
Folding operator support
RLG HEALTHCARE
United States
contract
*Used the metric system by 32nds. Quality inspector. Load paper in machines and cleared paper jams. January 2024-June 2024
Picker
Apex Tool Group
United States
pack
March 2022-December 2023
Production line worker machine operator
Millennium Print Group
United States
February 2018-March 2021
Telephone Interviewer
Social and Scientific Systems
United States
Read from script, data entry, typing, promoted to help desk. June 2012-2017
Tech tier 1 support
ACS
United States
SPRINT, APPLE CAMPAIGN. Typing 25wpm, troubleshoot cellular devices, and activated devices. Received kudos. Maintained AHT. Toggled 2 screens. Promotion to tech tier 2 SME. LEAD SUPERVISOR. 2008-2010
Telephone Interviewer
RTI International
United States
Read from script to ensure Obama care was being used efficiently in Dr. Offices. Data entry, March 2002-June 2004
Benefits and enrollment specialist
XEROX
United States
Enrolled clients and help change plans according to changing needs. Followed HIPAA laws Typing25wpm
EDUCATION
2003-2003
Administrative Office Professional
wake technical community college
Raleigh, North Carolina, United States
WAKE TECH
Administrative assistant professional
SKILLS
Metrics Typing Data Entry Help Desk Campaigns Identify Issues HIPAA (Health Insurance Portability and Accountability Act) Barber Cosmetology Healthcare Quality Control Novell eDirectory (formerly NDS) Order Picking/Packing Production Machining Scripting (Scripting Languages) Technical Support Apple
CERTIFICATIONS
HIPAA
HONORS & AWARDS
Accomplished A promotion to machine operator and quality control within 90days of hire LANGUAGES
English - Fluent
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