Kellie S. Brown
Assistant Manager
Contact
Highland Springs, VA. 23075
**********@*****.***
Objective
As an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Education
Southern New Hampshire
2500 N. River Manchester, NH
BA in Healthcare Administration
August 22 – August 25, 2024
Kees Business College
Richmond, VA.
Key Skills
Marketing
Project Management
Budget Planning
Communication
Problem-solving
Veteran
Experience
None with this degree, however, I am a positive approachable person, a good listener, well-organized, communicative, and collaborative.
January 92 – January 93
Medical Assisting/ Phlebotomists
May 2017- Presently
LabCorp
May 06 - May 17
Bon Secours St. Francis Hospital
Responsibilities: overseeing daily operations, managing staff, ensuring compliance with the facility's regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the facility's performance.
Communication
Implements latest ideas that improve efficiency and streamline operations.
Leadership
Successfully led by example while improving customer satisfaction with clients and customers.
References
Available upon request.