Customer Service Security Officer
Resume:
TYRE S E ARI O *************@*****.***
7.Y Oakland, CA 94621
PROFESSIONAL SUMMARY
Dependable worker equipped for fast-paced work and changing daily needs. Serves
customers effectively with attention to detail and hardworking approach. Seeks out
opportunities to go beyond basics, improve processes and increase customer
satisfaction.
SKILLS
¢ Shipping documentation e¢ Inventory management
* Equipment safety * Customer service
© Safety Precautions * Health and safety compliance
EXPERIENCE
Pack Associate, PCC LOGISTICS, Jan 2020 - Current, Oakland, CA
¢ Updated details of document orders and shipment numbers in database for future
reference.
* Kept work areas clean and neat, using hand tools and chemical solutions to remove
thick accumulations.
e Loaded items into package processing equipment to quickly fill cartons.
¢ Made minor machine adjustments to minimize interruptions and deliver quality end
product.
* Prepared pallets of boxes for easy transportation across the warehouse and onto
waiting delivery trucks.
* Measured, weighed and counted products after packing.
* Inspected products for defects and packed finished goods in proper configuration.
Security Officer, Allied-Universal, Jun 2021 - Apr 2022, San Francisco, CA
*¢ Checked and verified validity of identification and boarding passes.
* Completed incident reports for management and law enforcement officials.
* Patrolled the premises to identify and quickly respond to suspicious individuals or
activities.
* Responded to inquiries and requests for assistance from visitors and staff members.
* Scanned personnel, belongings and shipments to identify dangerous items or signs of
theft.
* Drafted and updated morning briefings, checkpoint logs and reports.
Material Handler, Fedex, May 2015 - Jan 2020, Oakland, CA
* Promoted and followed lift and height work safety guidelines.
* Stocked workstations with materials listed on shop orders.
e Prepared work orders, bills of lading and shipping orders to route materials.
* Read from pick lists and accurately located products.
* Sorted, handled, loaded and unloaded freight using motorized and manual
equipment and by hand.
* Moved materials and freight between production areas and vehicles.
* Strapped and braced freight to stabilize and prevent shifting or damage to load.
EDUCATION
High School Diploma
Laney College - Oakland, CA
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